Quality Specialist

7 months ago

North York, Canada Nestle Operational Services Worldwide SA Full time

**Quality Specialist (12-month contract)**

**Position Snapshot**
**Business area: Nestlé**
**Location: North York, ON**
**Hybrid**

**A little bit about us**
While Nestlé is known for KitKat, Gerber, Nescafe, and Häagen-Dazs, our recipe for success comes down to one thing: our people. We strive to lead a people-focused culture that empowers employees to bring their authentic selves to work each day. There are 3,000+ members of Nestlé Canada celebrated for taking action using agility, courage, and trust to find solutions that benefit the business or greater good. We’re a team of changemakers, who are curious and challenge the status quo, that take risks that will help drive us forward. Our focus is not only on nourishing our customers, but also about enriching you. We know that empowerment leads to strong employee engagement, a great work culture, and motivated employees.

**What to Expect**:
You will be responsible for reviewing documents related to Natural Health Products and ensuring compliance of NHP (Natural Health Products) to Health Canada regulation. Collaboration with cross-functional teams will be essential in implementing and upholding quality standards throughout the production process.

A day in the life:

- Identify and screen Raw Material sources to ensure compliance with the Quality Guide for Natural Health Products.
- Establish a Raw Material Contaminant profile checklist based on vendor information or existing company profiles.
- Develop draft Product Specifications and Certificate of Analysis (CoA) templates for Natural Health Products (NHP)
- Support NHP Stability studies and documentation to comply with local regulations.
- Support NHP VMHS (Vitamins, Minerals, and Herbal Supplements) Product Release, investigating non-compliant product deviations.
- Assist in managing deviations, conducting consumer complaint investigations, and promoting a positive employee relations climate.

**Role Requirements**
- A university degree or equivalent, preferably in the fields of food science, pharmacy, or microbiology.
- Minimum 5 years in a GMP environment with regulated products such as Drugs or Natural Health Products
- Strong understanding of Health Canada Natural Health Products GMP requirements and regulations
- Ability to work effectively under pressure and be detail oriented.
- Strong Knowledge of Microsoft office
- Managing consumer complaints and finished product releases.
- Interaction with 3rd Parties: External Warehouse, Co-Mans and Nestle affiliates establishments.

**Preferred Skills**
- Experience in Health Canada Natural Health Products GMP requirements and regulations, managing and handling consumer complaints and product release.
- Excellent communication skills, both verbal and written, to effectively learn from and collaborate with team members.
- Ability to manage multiple, competing priorities.
- Knowledge of Power BI

**Benefits**
- Flexible and hybrid work arrangements
- Excellent training and development programs as well as opportunities to grow within the company
- Up to 50% off - Nespresso Coffee Machine, Capsules and accessories
- Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites)
- Additional discounts on a variety of products and services offered by our preferred vendors and partnerships

**What you need to know**

Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.

If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.

LI-Hybrid

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