Associate Relationship Manager

Overview Join to apply for the Associate Relationship Manager role at Computershare Canada . Location: Calgary, Alberta (Hybrid) – based in the Calgary office for a minimum of three days a week, with the flexibility to work from home for part of your week. Learn about our flexible working culture at computershare.com/flex. We are looking for an Associate Relationship Manager (ARM) to join our team. You will provide day-to-day administrative support to the Relationship Managers (RM) by assisting with client requests. Responsibilities include communicating with corporate clients and their counsel regarding shareholder mailings, shareholder meetings, dividends, treasuries, capital reconciliations, billing, audit confirmations and monthly reporting. A successful ARM can manage multiple requests, take direction and initiative, and enjoy client interaction. The role is organized, proactive, and curious about the transfer agency field. If you are a new graduate or seeking your first career role, this may be the right opportunity for you. Responsibilities Work independently, and in partnership with the Relationship Manager to ensure accurate and responsive delivery of client services related to shareholder meetings, share issuances, reporting and shareholders. Collaborate with clients and internal resources on intervention and escalated items to ensure prompt resolution. Support activities for shareholder meetings, including coordination of proxy activities (ordering lists, labels, journals) and attending shareholder meetings as scrutineer/co-scrutineer. Review documents submitted by shareholders, participants and financial institutions to ensure they are compliant and complete. Assist issuers with special projects, expediting transfers, troubleshooting, problem solving and servicing of issuer shareholder accounts. Manage and maintain client accounts, including processing reinvestments, withdrawals, transfers, sales and estates. Maintain relationships with key client personnel to ensure satisfaction and retention. Create and reconcile reports on a regular and ad-hoc basis. Provide general support within the Client Services team as needed. Qualifications 2 years administrative experience (Legal, Financial or Securities industry preferred). Client-facing experience with businesses, executives and/or legal counsel. Post-secondary diploma or degree. Intermediate working knowledge of MS Office suite. Ability to multi-task and meet deadlines. Ability to prioritize when encountering conflicting duties. Accuracy and attention to detail. Strong mathematical and organizational skills. Excellent written and verbal English skills. This is a fantastic opportunity to join a team where you can make a genuine impact on how we work and help shape the team. Rewards and Benefits Flexible work arrangements to help you balance work and lifestyle. Health and wellbeing rewards that can be tailored to support you and your family. Investment through salary-based shares with company contribution. Extra rewards ranging from recognition awards and team events to future planning. Access to Computershare Careers hub for more information about rewards and life at Computershare (computershare.com/careershub). About Us A company to be proud of: global leader in financial administration with over 12,000 employees across more than 22 countries. Our open and inclusive culture supports growth and opportunity. Fairness and culture: we are committed to equal opportunities and support accommodations during recruitment at computershare.com/access. About the Team: since 1978, trusted by companies to manage shareholder registry, corporate actions and meetings; expanding services across global markets. Ready to apply? This description reflects the role and its requirements as described by Computershare Canada. #J-18808-Ljbffr