Specialist, Safety
2 weeks ago
Specialist, Safety – Airbnb Join us to apply for the Specialist, Safety role at Airbnb . Airbnb was founded in 2007 and now powers over 5 million hosts and 2 billion guest arrivals worldwide. La Différence Que Vous Ferez Nous recherchons une personne talentueuse et expérimentée pour gérer diverses questions de sécurité: discrimination, menaces à la sécurité personnelle, violence conjugale, suicide, auto‑dégâts, exploitation d'enfants, agressions physiques et sexuelles, activités liées à la drogue, travail sexuel et traite de personnes. Une Journée Typique (Responsabilités) Interagir avec les clients Airbnb et la communauté via tous les canaux actuels et futurs (chat, réseaux sociaux, messagerie, téléphone). Gérer de bout en bout des dossiers complexes pour résoudre les problèmes des clients selon les méthodologies et directives internes. Reconnaître le type et la gravité des dossiers et les traiter en fonction de la portée du service, en appelant d’autres équipes si nécessaire. Assumer l’état de dossiers d’une certaine gravité sous supervision à proximité. Évaluer et reconnaître les comportements menaçants et à risque. Faire preuve de responsabilité et de discernement, et partager les retours avec la direction, qualité et le personnel clinique pour améliorer la qualité du travail. Présenter plusieurs options pour résoudre une situation et choisir la meilleure. Potentiellement interagir avec les parties prenantes clés, avec l’appui de la direction. Compétences et expertise (Qualités) Plus de trois ans d’expérience pertinente en service à la clientèle, médiation, services d'urgence, opérations de confiance et sécurité, ou centre d’appels. Expérience dans l’hospitalité ou plateformes technologiques est un atout. Être disponible le week‑end, jours fériés, tôt le matin ou en soirée; l’horaire peut évoluer. Capacité à travailler sous haute pression avec contenu sensible, confidentiel ou potential traumatisant. Excellentes compétences de communication écrite et orale. Organisation d’un volume important de travail et capacité multitâche. Connaissances de base en informatique (Mac OS, Google Suite). Maîtrise de l’anglais; autres langues appréciées. Évaluer les risques et communiquer les informations clés aux parties prenantes. Adaptabilité aux nouvelles tâches, responsabilités et priorités. Lieu Le poste est basé au Canada, dans les provinces suivantes : Colombie‑Britannique, Ontario, Québec, Alberta, Saskatchewan. La liste est mise à jour régulièrement; vérifiez si votre province est éligible. Engagement pour l’inclusion et l’appartenance Airbnb s’engage à favoriser un vivier de talents diversifié. Tous les candidats qualifiés sont encouragés à postuler. Nous créons des processus inclusifs pour les personnes handicapées; des aménagements raisonnables sont disponibles. Contactez‑nous à si besoin. Rémunération Canada Pay Range : $58,000 — $63,000 CAD par an. Seniorité et type d’emploi Mid‑Senior level; Full‑time. #J-18808-Ljbffr
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Specialist, Safety
2 weeks ago
, , Canada Airbnb Full timeJoin to apply for the Specialist, Safety role at Airbnb Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for...
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Safety Assurance Specialist
2 weeks ago
Canada Metrolinx Full timeDescriptionMetrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto's subway system, to get people where they need to...
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Two-Site EHS Specialist
2 weeks ago
, , Canada Molson Coors Full timeA beverage company in Canada is seeking an EHS Specialist to oversee Environment, Health & Safety programs across multiple sites. The ideal candidate will ensure regulatory compliance, conduct safety training, and manage incidents, promoting a culture of safety within the organization. A background in Occupational Health & Safety and experience in EHS roles...
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Remote Safety Specialist — Complex Case Leader
2 weeks ago
, , Canada Airbnb Full timeA leading travel service provider is seeking a Specialist, Safety to manage safety concerns for the community. This full-time, remote position in Canada requires strong communication and problem-solving skills. Candidates should have over 3 years of experience in customer service and the ability to work in a high-pressure environment. The role offers a...
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Environmental, Health
2 weeks ago
, , Canada Molson Coors Full timeRequisition ID: 35937 Cheers to creating an incredible tomorrow! At Molson Coors, we tackle big challenges and defy the status quo. With a proud legacy of excellence, an incredible portfolio of beer, seltzers, spirits, and non‑alcohol brands, and a bold vision for our future… we’re on the path to transforming the beverage industry. That requires...
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Construction Safety Specialist
2 days ago
, , Canada JEN COL Construction Full timeA construction firm in Alberta is looking for a Safety Advisor responsible for developing and implementing safety programs. This role requires 1-3 years of experience in safety management, excellent communication skills, and knowledge of occupational health regulations. The ideal candidate will assist internal teams with safety protocols and conduct...
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Director of Health, Safety
3 weeks ago
, , Canada Emterra Group Full timeDirector of Health, Safety & Risk Join to apply for the Director of Health, Safety & Risk role at Emterra Group Get AI-powered advice on this job and more exclusive features. Burlington, ON Full-time $ -$ /year Who We Are Emterra Group is a dynamic, growth-oriented, and safety-focused group of companies. Our organization have been deemed to be an...
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Inside Sales Specialist
5 hours ago
Moncton Branch, Driscoll Crescent, Moncton, New Brunswick, Canada Levitt Safety Full timeWhat You'll DoBuild and grow strong customer relationships by understanding client challenges, processes, and business goalsManage existing accounts while identifying and developing new sales opportunitiesDrive revenue growth through upselling and cross-selling solutions that help customers keep their teams safeEngage customers through inbound and outbound...
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Safety Training Specialist
5 hours ago
Langley, British Columbia, VM, Canada Hercules SLR Full timeThe Role We are looking for a Industrial Safety Trainer to join our team in the Langley area to grow and deliver Hercules approved industrial safety training programs throughout British Columbia.We offer a comprehensive compensation and benefits package that includes:Competitive wages (Depending on experience)Health & Wellness IncentiveFull health and dental...
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Training Specialist
3 days ago
Bolton, ON, Canada Universal Rail Full timeJoin Our Team as a Training Specialist – Track Inspection SpecialistLocation: Ontario (with ability to travel)Company: Universal Service SolutionsEmployment: Full-TimeWage: $100,000 – $110,000Ready to Make an Impact?Join a team that's shaping the future of railway safety and training. If you're passionate about railway operations, employee development,...