Administrative & Backend Support – LIFT Insurance

4 weeks ago

waterdown, Canada LIFT Insurance Full time

Administrative & Backend Support – LIFT Insurance Location: Hybrid - Waterdown, Ontario Position Type: Full-Time We’re not just a brokerage — we’re advocates, partners, and trusted guides. At LIFT Insurance, insurance isn’t about policies; it’s about people. Every client interaction reflects our core values: integrity, accountability, collaboration, and client advocacy. Our mission is to provide individuals, families, and businesses with comprehensive, personalized insurance solutions that safeguard what matters most — while building relationships based on trust, transparency, and long-term partnership. About the Role We’re seeking a detail-oriented Administrative & Backend Support Specialist to join our growing team. This role is vital to our operation — ensuring every client file, policy, and process behind the scenes runs with precision. You’ll handle keying, processing, and administrative support in Applied EPIC and carrier systems, working closely with our brokers and account managers to keep everything accurate, compliant, and efficient. What You’ll Do Enter, update, and maintain policy data in Applied EPIC and insurer portals Process new business, endorsements, renewals, and cancellations Verify policy details and documentation for accuracy and completeness Support account managers with administrative and client service tasks Assist with billing, invoicing, and reconciliation Maintain organized digital records and assist with backend reporting Contribute to team efficiency and continuous improvement initiatives What You Bring Experience in insurance administration, processing, or backend support (preferred) Familiarity with Applied EPIC or other brokerage management systems (asset) Excellent accuracy, organization, and data entry skills Strong communication and teamwork abilities Ability to manage multiple priorities in a remote environment A proactive attitude and genuine care for doing things right the first time Why Join LIFT Insurance Supportive leadership and growth opportunities within a modern brokerage Competitive compensation and benefits package Remote flexibility balanced with team connection The chance to be part of something bigger — building a brokerage that raises the standard How to Apply Send your resume and a short message introducing yourself to with the subject line: Admin Support – LIFT Insurance

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