UX Researcher
4 days ago
Job Title :UX Researcher/ Design ResearcherContract Duration : 6+ months (Extension possible)Pay range : C$60 - 70/hrLocation :Toronto, ONWork Type : Hybrid, any two days (anchor depends on the project needs)Summary of day-to-day Responsibilities :Department Overview: The Human Centered Design (HCD) team within the Digital Channels is responsible for the userexperience of customer-facing (and increasingly employee-facing) digital touchpoints for banking,investing, and insurance, across websites, and smartphone, smartwatch, and tablet apps. The Design Research team within DCX enables evidence-based strategy and design decisions throughthe execution of human factors research methods and skillful communication of the latest findings. The UX Researcher/ Design Researcher conducts user research and evaluation, enabling an exceptional user experienceacross digital touchpoints. Job Accountabilities: Collaboration: working with experienced strategists, designers, and business stakeholders tounderstand and support their research needs Research design: defining research questions, creating the research approach, and a participantrecruitment plan, and selecting appropriate methods of data collection and analysis Research preparation: creation of participant screeners; recruiting from internal employee panelsor working with vendors to recruit external participants, creating research protocols Data collection: conducting design research methods including observation/ethnography, diarystudies, user interviews, usability testing, card sorting, etc. Analysis: utilizing qualitative and quantitative approaches to make sense of the data collected Reporting: translating findings into easily understandable insights used to drive ideation andinform design, in diverse formats including experience maps, usability test reports, personas, etc. Must-Haves: Deep knowledge of and experience with User-Centered Design and Human Factors researchmethods Strong communications skills: written, oral, and graphical Strong project management skills with the ability to balance tasks spanning multiple studies Undergraduate degree is required in psychology, anthropology, computer science, industrial engineering, human factors, human-computer interaction, or a related field Nice to Have : Graduate degree preferred FI industry experience Knowledge of inferential statistics and familiarity with statistical analysis software (e.g., R, SAS,SPSS) is an asset DISQUALIFIERS :– is there any information/experience on the resume that would disqualify them from consideration for this position? Not looking for an academic researcher, but an industry researcher About the Company :Top 10 bank in Canada and North America offer comprehensive financial solutions. Providing retail, commercial, wealth management, and wholesale banking services, we help clients thrive in today's evolving market.About GTT: GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity: #gttca #LI-GTT #gttjobs #LI-Hybrid #J-18808-Ljbffr
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UX Researcher
2 weeks ago
Toronto, Ontario, Canada ACTO Full time*Job Type:*Full-time*Role Type:*1 year contract*Location:*Remote, Canada or US*Compensation:*$80, ,000 CAD annuallyAbout UsACTO is an Intelligent Field Excellence (IFE) platform built for life sciences that unifies human intelligence with empathetic AI to help Sales, Medical, Market Access, and Marketing teams improve customer engagement and brand...
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UX Researcher
4 weeks ago
Toronto, Canada Russell Tobin Full timeSenior UX Researcher (Onsite) Location: Toronto, ON Pay rate: CAD70-$80/hr. Industry Type: Public Sector Overview Seeking a Senior UX Researcher to lead UX/CX research and DesignOps initiatives, focusing on creating scalable, repeatable research and design processes across digital products. Key Requirements 8+ years of UX/CX research experience (interviews,...
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UX Researcher
3 weeks ago
Toronto, Canada Russell Tobin Full timeSenior UX Researcher (Onsite) Location: Toronto, ON Pay rate: CAD70-$80/hr. Industry Type: Public Sector Overview Seeking a Senior UX Researcher to lead UX/CX research and DesignOps initiatives, focusing on creating scalable, repeatable research and design processes across digital products. Key Requirements 8+ years of UX/CX research experience (interviews,...
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UX Research Manager
7 days ago
Toronto, Canada Sport Chek Full time**What you'll do**UX Research manager will influence and inspire all UX Researcher to ensure customer centricity while supporting ‘best-in-class’ digital experience design across CTC (including CT, Marks, Sport Chek, Triangle Loyalty & CT Bank). The UX Research Manager will direct Generative and Evaluative Researchers and Analysts covering eCommerce web,...
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UX Research Manager
3 weeks ago
Toronto, Canada Sport Chek Full time**What you'll do**UX Research manager will influence and inspire all UX Researcher to ensure customer centricity while supporting ‘best-in-class’ digital experience design across CTC (including CT, Marks, Sport Chek, Triangle Loyalty & CT Bank). The UX Research Manager will direct Generative and Evaluative Researchers and Analysts covering eCommerce web,...
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UX Research Manager
3 weeks ago
Toronto, Canada Sport Chek Full time**What you'll do**UX Research manager will influence and inspire all UX Researcher to ensure customer centricity while supporting ‘best-in-class’ digital experience design across CTC (including CT, Marks, Sport Chek, Triangle Loyalty & CT Bank). The UX Research Manager will direct Generative and Evaluative Researchers and Analysts covering eCommerce web,...
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UX Researcher, Director
15 hours ago
Toronto, Canada Fitch Ratings Full timeAbout Us Join our innovative team at Fitch Ratings, where we strive to create exceptional user experiences that drive our business forward. We are looking for a passionate UX Researcher to help us understand our users' needs and behaviors, ensuring our products are intuitive, engaging, and impactful. The prospective candidate will join our Ratings Workflow...
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UX Researcher, Director
9 hours ago
Toronto, Canada Fitch Ratings Full timeAbout Us Join our innovative team at Fitch Ratings, where we strive to create exceptional user experiences that drive our business forward. We are looking for a passionate UX Researcher to help us understand our users' needs and behaviors, ensuring our products are intuitive, engaging, and impactful. The prospective candidate will join our Ratings Workflow...
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UX Research Consultant
1 week ago
Toronto, Canada Phase 5 Consulting Group Inc. Full timeEstablished since 1991, Phase 5 has offered exceptional market research analytics to its blue-chip customers in North America and the UK. With offices located in Ottawa, Toronto and Minneapolis, Phase 5 has helped our large complex customers aspire for a fifth phase of customer focused centricity. Our team's expertise in innovation, user experience design...
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UX Researcher
3 weeks ago
Toronto, Canada Bevertec Full timeSr. UX Researcher Toronto, ON/Hybrid Contract Role Duration: Up to 3 days onsite (subject to HM’s discretion) Must Have 8+ years experience Extensive knowledge and hands-on experience with User experience (UX) and Customer Experience (CX) research methodologies and activities, including interviews, personas, surveys, customer journeys, usability testing...
