UX Researcher
4 weeks ago
Senior UX Researcher (Onsite) Location: Toronto, ON Pay rate: CAD70-$80/hr. Industry Type: Public Sector Overview Seeking a Senior UX Researcher to lead UX/CX research and DesignOps initiatives, focusing on creating scalable, repeatable research and design processes across digital products. Key Requirements 8+ years of UX/CX research experience (interviews, surveys personas, journeys, usability testing) 6+ years of DesignOps experience, including process optimization and governance Strong research planning, participant recruitment, and survey design experience Expertise in documentation, workflow analysis, and process standardization Excellent communication and facilitation skills (including remote workshops) Proficient with Microsoft O365 and digital collaboration tools (Miro, Mural, FigJam or similar) Responsibilities Analyze existing UX/CX workflows and identify gaps and improvement opportunities Define, document, and optimize repeatable UX/CX research and design processes Collaborate with cross-functional partners (e.g., Product, Legal, Privacy, Security) Facilitate feedback sessions and design thinking workshops Develop and maintain research templates, documentation, and standards Communicate progress, risks, and outcomes to leadership Support organization-wide adoption of UX/CX best practices Desired Skills UX certification or accreditation Strong analytical, problem-solving, and decision-making skills Experience with research and whiteboarding tools Background in healthcare, digital health, or public sector environments (preferred) Familiarity with accessibility standards (WCAG/AODA) Deliverables UX/CX research processes and standards documentation Research and evaluation templates (plans, insights reports, personas, journey maps) User feedback and accessibility testing reports Regular status updates and knowledge transfer documentation Equal Opportunity Employer As a certified minority-owned business, Pride Global and its affiliates are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. #J-18808-Ljbffr
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UX Researcher
2 hours ago
Toronto, Ontario, Canada ACTO Full time*Job Type:*Full-time*Role Type:*1 year contract*Location:*Remote, Canada or US*Compensation:*$80, ,000 CAD annuallyAbout UsACTO is an Intelligent Field Excellence (IFE) platform built for life sciences that unifies human intelligence with empathetic AI to help Sales, Medical, Market Access, and Marketing teams improve customer engagement and brand...
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UX Research Manager
2 weeks ago
Toronto, Canada Sport Chek Full time**What you'll do**UX Research manager will influence and inspire all UX Researcher to ensure customer centricity while supporting ‘best-in-class’ digital experience design across CTC (including CT, Marks, Sport Chek, Triangle Loyalty & CT Bank). The UX Research Manager will direct Generative and Evaluative Researchers and Analysts covering eCommerce web,...
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UX Research Manager
5 hours ago
Toronto, Canada Sport Chek Full time**What you'll do**UX Research manager will influence and inspire all UX Researcher to ensure customer centricity while supporting ‘best-in-class’ digital experience design across CTC (including CT, Marks, Sport Chek, Triangle Loyalty & CT Bank). The UX Research Manager will direct Generative and Evaluative Researchers and Analysts covering eCommerce web,...
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UX Researcher, Director
1 week ago
Toronto, Canada Fitch Ratings Full timeAbout Us Join our innovative team at Fitch Ratings, where we strive to create exceptional user experiences that drive our business forward. We are looking for a passionate UX Researcher to help us understand our users' needs and behaviors, ensuring our products are intuitive, engaging, and impactful. The prospective candidate will join our Ratings Workflow...
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UX Researcher, Director
4 hours ago
Toronto, Canada Fitch Ratings Full timeAbout Us Join our innovative team at Fitch Ratings, where we strive to create exceptional user experiences that drive our business forward. We are looking for a passionate UX Researcher to help us understand our users' needs and behaviors, ensuring our products are intuitive, engaging, and impactful. The prospective candidate will join our Ratings Workflow...
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UX Researcher
3 days ago
Toronto, Canada Thoughtstorm Full time**Position: - UX Researcher - Senior** **Location: 222 Jarvis St Toronto, ON** **Contract: - 6-12+ months** - skills/knowledge of product management, specifically being able to contribute to a roadmap for product improvements in an **agile development cycle.**: - ability to **explain and justify design choices with user-research based evidence**: - ability...
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UX Researcher
4 weeks ago
Toronto, Canada Bevertec Full timeSr. UX Researcher Toronto, ON/Hybrid Contract Role Duration: Up to 3 days onsite (subject to HM’s discretion) Must Have 8+ years experience Extensive knowledge and hands-on experience with User experience (UX) and Customer Experience (CX) research methodologies and activities, including interviews, personas, surveys, customer journeys, usability testing...
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UX Researcher, Director
2 weeks ago
Toronto, Canada Fitch Group Full timeUX Researcher Location Toronto, Canada About Us Join our innovative team at Fitch Ratings, where we strive to create exceptional user experiences that drive our business forward. We are looking for a passionate UX Researcher to help us understand our users' needs and behaviors, ensuring our products are intuitive, engaging, and impactful. The prospective...
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UX Researcher, Director
2 days ago
Toronto, Canada Fitch Group, Inc., Fitch Ratings, Inc., Fitch Solutions Group Full timeUX Researcher, Director Requisition ID: 49111 Business Unit: Fitch Group Category: Information Technology Location: Toronto, Canada About Us Join our innovative team at Fitch Ratings, where we strive to create exceptional user experiences that drive our business forward. We are looking for a passionate UX Researcher to help us understand our users' needs and...
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UX Researcher, Director
1 day ago
Toronto, Canada Fitch Group, Inc., Fitch Ratings, Inc., Fitch Solutions Group Full timeUX Researcher, Director Requisition ID: 49111 Business Unit: Fitch Group Category: Information Technology Location: Toronto, Canada About Us Join our innovative team at Fitch Ratings, where we strive to create exceptional user experiences that drive our business forward. We are looking for a passionate UX Researcher to help us understand our users' needs and...
