Business Intelligence Analyst

The Eatery, 5050 Satellite Dr, Mississauga, ON L4W 0E3, Canada Job Description Business Intelligence Analyst Employment Type: Full-Time, Permanent Hours: 37.5 hours per week Get To Know Us ERCO Worldwide’s century-long tradition of excellence has firmly established its reputation for providing reliable, intelligent, and environmentally responsible manufacturing on a global scale. As one of the largest suppliers of Chlorine Dioxide technology in the world, we are devoted to building genuine customer relationships and delivering innovative, sustainable chemical solutions that improve lives and the health of our planet. Grounded in our commitment to sustainability, we serve multiple industries such as pulp & paper, oil & gas, agriculture, food processing, water treatment and more It’s our goal to make everyone’s lives more productive, convenient, enjoyable, and safe. Our Vision (What we aspire to achieve) To be the trusted partner for safe, innovative chemical solutions that improve everyday life and advance sustainability. Our Mission (What we do and for whom) We deliver sustainable, innovative chemical solutions driven by a steadfast commitment to safety, exceptional service, and continuous improvement, rooted in a culture of care that fosters lasting value for our people, customers, and the communities we serve. Our Values (The beliefs, principles and practices that drive our organization) Safety First - We prioritize safety, protecting our people, customers, communities and the environment. Do the Right Thing - We are guided by honesty, integrity, and accountability which influence our decisions and actions on behalf of our stakeholders. Together, We Thrive - We foster a respectful, open, and inclusive workplace where collaboration thrives, people grow together, and teams celebrate each other's successes. Performance with Purpose - We achieve results by empowering employees and promoting a culture of continuous improvement, ensuring positive impact and long-term success. ERCO Worldwide is looking for a Business Intelligence Analyst to join our IT team The skilled and collaborative Business Intelligence (BI) Analyst will serve as a subject matter expert in BI tools such as Business Objects, Power BI, Fivetran, and Databricks. In this role, you will lead data integration and migration efforts, working closely with end users, departmental stakeholders, and IT teams to transform data into actionable business insights. You will be responsible for ensuring data accessibility for reporting and system integration, defining business requirements, setting key performance indicators (KPIs), and developing BI strategies. Additionally, you will design, document, and maintain dashboards, alerts, and reports, while providing ongoing user support for daily BI reporting needs. The Role: Design, develop, test and implement systems for BI reporting and analysis. Provide technical support for existing reports, dashboards or other tools. Data Integration Support. Prepare, maintain BI reporting and analysis documentations. Handle BI and database systems administration while managing a timely flow of business intelligence information to users. Manage upgrades, maintenance and troubleshooting of BI systems. Managing the ticketing system, to keep track of open tickets, assigning and sending updates to end-users. Managing projects as assigned along with daily tasks. The Person: 3-6 years as a Subject Matter Expert (SME) in BI technologies and tools. College Diploma in Computer Science or related field is required. Bachelor’s Degree in Computer Science or related field is an asset. Certificate in Information Technology and Business Intelligence is preferred. Power BI training is required. Knowledge on SAP Business Object 4.3. The Value You Bring: Strong health and safety mindset Strong relationship builder – collaborative, team-builder Focused and results driven, transparent, and articulate Resilient – can adapt to changing environments/technology Proactive – takes initiative, creative, stays ahead of the curve, enthusiastic, inspirational What you’ll love about us We take pride in providing our employees with a competitive compensation package to help promote your wellbeing and that of your family. Here are some of the perks we offer: Company Paid Health and Dental Benefits on Day 1 Health Care/Wellness Spending Account Annual Short Term Incentive Bonus Staff Recognition Awards Tuition Reimbursement Employee and Family Assistance Program Paid time off Company Pension Plan Disability Insurance Maternity/paternity/parental leave support with top up option At ERCO we believe in continuous improvement, not just with our processes, but with our employees too We have an excellent L&D department who create and facilitate training courses for our ERCO University platform on all topics for the development of our people. We also help cover and encourage employees to take courses and attend conferences to further their knowledge and skillsets ERCO Worldwide is an equal opportunity employer and is committed to recruiting, developing and maintaining a diverse workforce in compliance with all applicable Human Rights legislation. We will make every reasonable effort to accommodate for disabilities made known to us by our employees and applicants. If you require accommodation during the recruitment and selection process, please let us know and we will make every reasonable effort to meet your needs. This job opening is for a new vacancy The Eatery, 5050 Satellite Dr, Mississauga, ON L4W 0E3, Canada #J-18808-Ljbffr