Strategic Implementation Specialist
3 weeks ago
Strategic Implementation Specialist - REMOTE We are currently looking for a Strategic Implementation Specialist. In this role, you will play a critical part in managing the end‑to‑end implementation of solutions for new customers. Your expertise will ensure that customers experience a seamless transition and establish a strong foundation for their journey. As a member of the Professional Services team, your impact will enhance customer satisfaction and drive positive outcomes, allowing our partner to thrive in a competitive environment.
Accountabilities Manage and execute the full implementation of solutions for new customers. Develop and align implementation plans tailored to client needs. Ensure timely delivery and high‑quality execution of projects. Maintain clear communication and engagement with customers throughout the implementation process.
Advise on best practices to maximize software value for clients. Collaborate with cross‑functional teams to align on project progress and outcomes.
Requirements
Extensive experience in implementation and project management. Strong customer‑centric approach with excellent communication skills. Proficient in change management processes. Technical understanding of complex products and systems.
Ability to think critically and solve problems proactively. Proven track record in cross‑functional collaboration.
Benefits
Emphasis on high‑quality work with adequate time for project execution. Opportunity to work with an exciting product that customers love. Competitive compensation offered. 10‑year stock options exercise window for financial flexibility. Unlimited PTO with a recommendation of four weeks per year.
Fully paid family leave for up to twelve weeks. Generous budget for equipment, software, and office furniture. $100/month education budget with manager‑approved expenses for conferences. Seniority Level: Mid‑Senior Level Employment Type: Full‑time Job Function: Information Technology #J-18808-Ljbffr
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