Fingerprint Technician

2 weeks ago

Mississauga, Canada Ferraro's Fingerprinting Agency Inc. | Pardon Application Services Full time

INTERNSHIP OPPORTUNITY (UNPAID) - FINGERPRINT TECHNICIAN


Overview: Fingerprinting Agency Inc. is accredited by the Canadian Criminal Real Time Identification Services (CCRTIS) of the RCMP and partners with XL-ID Solutions for electronic fingerprint submissions for criminal record checks. We also provide name-based criminal record checks and offer traditional ink fingerprinting, including mobile services. Additionally, we assist with pardon applications, US entry waivers, and secure destruction of fingerprints and photographs.


Responsibilities:

  • Provide electronic and ink-and-roll fingerprinting services.
  • Handle phone inquiries and take detailed messages.
  • Book appointments via Square Appointments.
  • Collect and organize client documents, with necessary follow-up.
  • Collect processing fees and issue receipts.
  • Perform other administrative tasks as required.

Qualifications:

  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities.
  • Patience and empathy with clients.
  • Ability to multitask in a fast-paced environment.
  • Good organizational and time management skills.
  • Proficiency with computer systems and software.
  • Previous customer service experience is a plus.
  • RCMP-Certified Criminal Record Check (to be completed at the interview).

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