Analyste principal, Systèmes opérationnels

Analyste principal, Systèmes opérationnels Lieu de travail: Toronto, Ontario, CanadaHoraire: 37,5 heuresSecteur d’activité: Solutions technologiquesRémunération: $81\,600 - $115\,200 CAD Job Description Join a global team of fraud/insider tech. professionals who are focused on driving innovation & quality delivery of the firm's fraud mitigation objectives. Articulate business needs including problem statements, business objectives and strategic alignment to ensure accurate delivery of business requirements in support of the business case. Own the delivery of high-level requirements that drives successful cost estimation for the project and requirements changes due to any project change requests. Elicit & deliver detailed level requirements (tech. specs) to support technical solution design & delivery. Develop efficient and effective solutions through analytical problem solving & data as a product knowledge. Profile large datasets using various enterprise tools (e.g. Jupyter notebooks, SQL) to gain insights and highlight upstream data gaps. Work with cross functional teams (business, PMO, development, QA) to ensure clear communication and smooth end to end delivery of the final product. Adhere to enterprise project governance controls to ensure projects meet all performance, quality and compliance standards and conforms to appropriate disciplines. Take ownership and communicate progress on work packages, including requirements management, in a concise and timely manner, escalating issues to project manager, partners and manager where appropriate. Assess project change requests and their impacts on requirements, checking for alignment to project benefits at all phases. Identify risks or issues with technology solution or design which may impact realization of project benefits and provide guidance and support to stakeholders in making good decisions to pro‑actively resolve or mitigate potential risks/delays to the project. Contribute to the development of the project plan and high‑level work breakout session (WBS), identify and manage key risks and decisions. End to end ownership of operational readiness, managing deadlines and adjusting to changing work priorities. Support implementation / post implementation activities as defined in the project plan. Forecast, define and manage the requirements effort including cost and timeline. Ensure accuracy of the business requirements documentation to mitigate against project changes and reduce/manage cost to the project. Critique and analyze requirement change requests to challenge impact to original business need as defined by project charter. Key Accountabilities Lead a diverse range of stakeholders communicates effectively by adapting style and technique to a diverse audience. Analyze impacts to customers, stakeholders, employees, process, technology solutions to achieve business results. Understand and clarify work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintain a customer‑centric approach. Provide recommendations and direction based on the end to end customer experience when making decisions. Lead and own the project deliverables related to business requirements to meet the needs of the customer, employee, and business. Assess and ensure that customer and employee experience / stakeholder impacts are appropriately managed. Engage appropriate stakeholders to identify and manage required outcomes of projects for the business. Provide on‑going communication to key stakeholders, including the project sponsor, business project owner, project / program / portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project. Respond to inquiries and elevate concerns from stakeholders and partners at all levels in the organization. Identify and lead problem resolution to ensure customer needs are met. Contribute to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.). Collaborate with the project manager and business sponsor to identify and ensure required resources are assigned to the project for successful delivery of requirements. Ensure timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution. Job Requirements Contribute to team development of skills and capability through mentorship of junior/peer Business Systems Analysts by sharing knowledge and experiences, leveraging best practices. Continuously enhance knowledge/expertise in business analysis to provide advice and guidance to business partners and project team regarding best practices. Lead, motivate and develop relationships with the business, stakeholders, and technology partners to develop productive working relationships. Engage, enable and lead stakeholders to agreement /consensus on the business requirements. Prioritize and manage workload and capacity to deliver on project milestone dates. Participate in regular coaching and performance review sessions, employee surveys and action plans. Own development plan including activities related to training, relationship building and on‑the‑job experiences that continually enhance individual business analysis capabilities to achieve career goals. Foster a collaborative team environment by participating in team meetings and reward & recognition programs. Support, mentor and provide guidance to junior level Business Systems Analysts and peers. Contribute to a positive work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community. Employees / Team Contribute to team development of skills and capability through mentorship ... Continuously enhance knowledge/expertise in business analysis ... Lead, motivate and develop relationships ... Engage, enable and lead stakeholders ... Prioritize and manage workload and capacity ... Participate in regular coaching ... Own development plan ... Foster a collaborative team environment ... Support, mentor and provide guidance ... Contribute to a positive work environment ... Breadth & Depth Data centric project (retail banking/fraud/AML) / work packages for Tier 2‑4, low to moderate risk and regulatory projects with multiple stakeholders and across multiple LoB. Advanced to expert knowledge of capital markets products, regulatory reporting, business systems analysis, project delivery practices and standards across the project life‑cycle. Data profiling of large datasets using tools like Python notebooks, SQL, MS Excel is a major plus. Gain/acquire sound to advanced understanding of business and user interaction with technology throughout project delivery. Works independently as the senior or lead business analyst and coaches and guides members within area of expertise. Identifies and leads problem resolution for complex issues at all levels. Contributes to the communication and change management activities across multiple stakeholders. Experience & Education Undergraduate degree (technical or finance discipline). Azure certification is an asset. Basic python knowledge (data analysis/profiling) is an asset. 5-7 years related business analysis experience. #J-18808-Ljbffr