Analyste principal, Systèmes opérationnels

Analyste principal, Systèmes opérationnels Emplacement: Toronto, Ontario, Canada Horaires: 37.5 heures Salaire: $81,600 - $115,200 CAD Description du Poste Leverage specialized domain, product, and systems knowledge to have a thorough understanding of the business, product, and vision; provide business-technology interaction subject matter expertise as well as recognize and drive the focus toward business value. Identify, document, and validate current state technology capabilities/ecosystem and support stakeholders to design the desired future state; provide recommendations and/or direction based on the end-to-end customer experience when making decisions. Collaborate with key stakeholders to determine solutions, assess impact to existing work processes and systems, and how to manage the integration. Translate business requirements into detailed functional specifications taking into account non-functional requirements. Own and manage the traceability of system requirements through design and development, testing, and deployment; ensure the acceptance criteria demonstrates the changes to systems that will meet stakeholder expectations. Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing. Provide support/oversight and guidance in the delivery of technology requirements with focus on quality, reusability, scalability, and innovation. Promote innovation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement. Provide operational and process-related analysis and support to various extents. Responsabilités - Partenaires et Stakeholders Adhere to existing processes and standards, escalating issues as required. Continuously enhance knowledge/expertise in own area and stay current with leading-edge technology trends. Support and contribute to change management planning and activities, including ensuring operational readiness. Support implementation and post-implementation planning. Support development of business cases, including benefits identification, RFI/RFP and SLA with vendors, consistent with technology guidelines. Adhere to the TD code of conduct. Participate fully as a team member, promote service to the business, quality, innovation, and teamwork, and ensure timely communication of issues. Provide thought leadership and industry knowledge; participate in knowledge transfer. Mentor others, share knowledge, and leverage best practices. Lead, motivate, and develop relationships with internal and external partners. Contribute to a fair, positive, and equitable environment supporting a diverse workforce. Act as a brand ambassador for the business area/function. Expertise, Breadth & Depth Advanced to Expert knowledge of system analysis process and techniques. Expert knowledge of systems and applications supported, including components, functionality, interfaces, data flows, and business rules. Expert knowledge of enterprise technology delivery practices and standards. Advanced understanding of business support and analysis. Provide leadership and guidance, make recommendations, and collaborate to ensure solutions meet business needs. Lead technology requirements management for high-risk strategic initiatives. Identify and resolve complex technology requirements-related issues. Lead guidance on traceability of system requirements. Work independently as senior or lead system analyst and coach others. Subject matter expert and consult with clients and project teams. Report to Manager, Senior Manager, or Practice Lead. Expérience et/ou Éducation Undergraduate degree or Technical Certificate. 5–7 years relevant experience. Experience working in Agile environments. À propos de TD La TD est un chef de file mondial dans le secteur des institutions financières. Elle représente la cinquième banque en Amérique du Nord par son nombre de succursales. Chaque jour, nous offrons une expérience client légendaire à plus de 27 millions de ménages et d’entreprises au Canada, aux États-Unis et partout dans le monde. Plus de 95 000 collègues de la TD mettent en commun leurs compétences, leur talent et leur créativité au service de la Banque, des clients qu’elle sert et des économies qu’elle appuie. Nous sommes guidés par notre vision d’être une meilleure banque et par notre objectif d’enrichir la vie de nos clients, de nos collectivités et de nos collègues. La TD est une entreprise profondément engagée à être un leader en matière d’expérience client. Voilà pourquoi nous croyons que chaque collègue, peu importe son secteur d’activité, est en contact avec la clientèle. En parallèle de l’évolution de nos activités et de notre stratégie, nous innovons afin d’améliorer l’expérience client et de créer des capacités pour façonner l’avenir des services bancaires. Que vous ayez plusieurs années d’expérience dans le secteur bancaire ou que vous commenciez tout juste votre carrière dans le domaine des services financiers, nous pouvons vous aider à réaliser votre plein potentiel. Vous pourrez compter sur nos programmes de formation et de mentorat et sur des conversations sur le perfectionnement et le leadership pour réaliser votre plein potentiel et atteindre vos objectifs. Notre croissance en tant qu’entreprise rime avec la vôtre. #J-18808-Ljbffr