Service Delivery Project Manager

4 weeks ago


Montreal, Canada Compunnel Inc. Full time

Job Title :: Agile Service Delivery Manager Location :: Montreal (Day 1 onboarding onsite / in office presence 3x week) Position Overview: We are seeking a dynamic and experienced Agile Service Delivery Manager who will also serve as a Project Manager to lead the delivery of high-impact technology services and key strategic initiatives. This hybrid role is responsible for ensuring the successful execution of agile service delivery practices while managing cross-functional projects from initiation to completion. The ideal candidate will be a strategic thinker, a strong communicator, and a proactive leader with a passion for continuous improvement and customer satisfaction. Qualifications: • 7+ years of experience in IT service delivery and project management, with at least 3 years in an agile environment. • Strong understanding of Agile, Scrum, and Kanban frameworks. • Proven ability to manage multiple projects and priorities in a fast-paced environment. • Excellent leadership, communication, and stakeholder management skills. • Experience with tools such as Jira, Confluence, ServiceNow, and MS Project. • Ability to influence and drive change across organizational boundaries. • Strong analytical and problem-solving skills.



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