Senior Application Support Analyst

Join to apply for the Senior Application Support Analyst role at RBC . What is the opportunity? You will support the Sophis and Valuation Management applications for the Equity Derivatives business. These are critical applications that deliver overnight and intraday Risk Limits and Valuations for the Front Office, Risk and Valuations teams. In addition, you will support the compute infrastructure and orchestration software, DataSynapse GRID, which supports pricing requests for all Front Office and Back Office applications in Equity Derivatives. What will you do? Quickly address issues pertaining to front office, middle office and back office that impact the business’ ability to perform daily functions Drive improved stability and higher quality of data delivered to front office, middle office and back office Contribute and improve the configuration of our monitoring platform ITRS, while actioning triggered events Document new issues that occur and maintain/enhance existing documentation to ensure consistent steps performed for known issues Coordinate between several groups to remediate issues (Support, Development, Analytics, Quants) Investigate pricing failures and resolve issues utilizing various skills including SQL, Unix, Windows Automate processes using Python, PowerShell and other scripting languages Engage in platform related projects which include vulnerability remediation, business continuity practice and automation of day‑to‑day tasks Perform change and release practices to deploy proprietary and vendor‑based software Weekend on‑call rotation will be required to ensure stable start of week Rotation of shift schedules that require both early (8 AM – 5:30 PM EST) and late shifts (10‑7 PM EST) What do you need to succeed? Must‑have 3+ years’ experience supporting applications on equity derivatives or other capital market products 3+ years' experience with SQL scripting 3+ years' experience working on Linux and Windows Server 1‑2 years' experience with Python scripting Monitoring experience of high‑availability trading applications, batch processing or similar Job Scheduler experience (e.g., BMC Control‑M, Autosys, Cron) Nice‑to‑have Kubernetes / Docker experience ITRS Geneos Monitoring Software PowerShell GRID / DataSynapse SOLACE Control‑M Job Scheduler C++ / C# Oracle Experience supporting risk management and analytics applications / infrastructure What’s in it for you? A comprehensive Total Rewards Program including bonuses, flexible benefits, competitive compensation, commissions and stock where applicable Leaders who support your development through and Work in a dynamic, collaborative, progressive, and high‑performing team Opportunities to do challenging work and take on progressively greater accountabilities Job Details Address: Royal Bank Plaza, 200 Bay St, Toronto, Canada City: Toronto Country: Canada Work hours / week: 37.5 Employment type: Full‑time Platform: Capital Markets Job type: Regular Pay type: Salaried Posted date: 2025‑12‑23 Application deadline: 2026‑01‑10 Salary range: CA$90,000 – CA$115,000 Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. RBC is presently inviting candidates to apply for this existing vacancy. Qualified applicants may be contacted to review their resume in more detail. #J-18808-Ljbffr