Business Development Manager, SaaS Solutions
2 weeks ago
Business Development Manager, SaaS Solutions Executive Alliance is pleased to represent our client, a fast growth IT service management SaaS solutions provider with over 4,000 global customers. Their platform leverages AI integrations and is used daily by over 100,000 system administrators, impacting over 9 million end users. The role is a Business Development Manager, SaaS Solutions to manage and scale a high‑performing team of SDRs and BDRs. This role is both strategic and hands‑on: you will guide team performance while actively contributing to pipeline building yourself. NOTE: This role sits 4 days near Etobicoke, ON, Canada in greater Toronto, with Fridays being remote. This is not a remote role; ideal applicants should be directly accessible to downtown Toronto. Overview Accelerate revenue growth by building a global pipeline engine that consistently delivers qualified opportunities across regions and segments. Define strategy, build repeatable processes, and model excellence through direct execution—ensuring the team converts marketing signals and outbound outreach into measurable results. Key Responsibilities Lead and develop a team of SDRs/BDRs selling SaaS solutions, providing guidance, motivation, and mentorship to achieve and exceed pipeline targets. Outbound Strategy Build and implement outbound prospecting strategies with sales and marketing leadership to deliver a consistent flow of high‑quality leads. Performance Management Monitor activity metrics and KPIs (calls, emails, meetings, qualified leads) to ensure team and individual performance stays on track. Coaching & Development Deliver regular coaching, training, and feedback to strengthen skills in cold outreach, qualification, and messaging. Collaborate with Enablement on onboarding programs to ramp new hires quickly. Drive your own outbound activity to model best practices, validate new messaging, and support pipeline coverage. Lead by Example Participate actively in cold outreach (calls, emails, social outreach) to demonstrate effective techniques and support team momentum. Cross-Functional Collaboration Partner with Sales, Marketing, and Operations to ensure smooth lead handoff, aligned targeting, and cohesive go‑to‑market approach. CRM & Reporting Maintain high CRM hygiene across the team and provide regular reporting on pipeline health, lead quality, and performance trends. Process Improvement Continuously evaluate and optimize outreach workflows, tools, and messaging to improve efficiency and conversion rates. Market Insights Stay informed on market trends, buyer behavior, and competitive dynamics to help refine prospecting strategies. Success Indicators – First 6 Months Consistent KPI Achievement The BDR team reliably meets or exceeds activity and qualification goals with demonstrated month‑over‑month improvement. Regional pipeline quotas and coverage models are clearly defined and aligned to overall revenue targets. You generate meaningful pipeline personally and establish best practices that the team successfully replicates. Improved Onboarding & Skill Development New team members reach full productivity faster, and existing reps show measurable improvement through structured coaching. Seniority level Mid-Senior level Employment type Full-time Job function Sales and Marketing Industries Software Development #J-18808-Ljbffr
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