General Manager

2 months ago


Montréal, Canada Campus Living Centres Full time

Career Opportunities with Campus Living Centres

A great place to work.

Current job opportunities are posted here as they become available.

Job Overview

The General Manager oversees all aspects of the community including: management of tenant relations, front desk, office administration, housekeeping, maintenance, finance, human resources, payroll, and staff development. The General Manager must possess strong communication skills, both verbal and written, and demonstrate outstanding leadership. The General Manager must be able to delegate responsibilities, organize complex projects, and establish priorities consistent with company and property objectives, as well as liaise with senior managers of stakeholders.

Essential Functions and Basic Duties Finance
  1. Prepare and be accountable for the annual building operating budget.
  2. Execute the budget which includes approving, maintaining, and controlling all operational revenues and expenses.
  3. Ensure that all collection and control procedures are followed relating to accounts receivable.
  4. Ensure all Month End reporting is accurate prior to submission to Finance Office.
  5. Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations, and certificates of insurance.
  6. Ensure that A/P invoices are submitted to the corporate office for payment, handle petty cash and all funds.
  7. Ensure monthly and other requested reporting is completed accurately and on time.
  8. Ensure property is rented to fullest capacity.
  9. Utilize marketing strategies to secure prospective residents.
  10. Confirm that leasing staff techniques are effective in closing sales.
  11. Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to provide up-to-date and proper information when requested.
  12. Represent the company in a professional manner at all times.
Human Resources
  1. Direct and supervise, maintaining strong communication with all staff members and internal departments at the property.
  2. Ensure legislated policies are followed, including Health & Safety.
  3. Coordinate maintenance schedule and assignments with Maintenance Services Supervisor.
  4. Ensure that all payroll policies are followed.
  5. Play an active role in the training and development of employees.
  6. Develop a team atmosphere within the organization.
  7. Prepare regular performance evaluations of all staff.
  8. Ensure that any employee conflicts are dealt with properly and immediately.
  9. Minimize turnover and encourage employees via positive reinforcement.
  10. Ensure scheduling is reflective of the property's operation.
Administrative
  1. Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow.
  2. Confirm all leases and corresponding paperwork are completed and input to Yardi accurately and on a timely basis.
  3. Organize the office to ensure all resident files and information are easily found and well maintained.
  4. Implement policy changes as they are released corporately.
  5. Ensure all administrative paperwork is accurate, complete, and submitted in a timely manner.
Resident Retention
  1. Deal with student concerns and requests on a timely basis to ensure resident satisfaction with management.
  2. Ensure distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.).
  3. Consistently implement policies of the community.
Commercial Space
  1. Oversee commercial tenants and manage vendor relationships.
Maintenance
  1. Responsible for the overall aesthetic condition of the property (both interior and exterior) ensuring that snow removal and landscaping is being properly carried out.
  2. Ensure that the property departments are well organized.
  3. Understand their legal standings in all situations.
  4. Ensure that all information requests and documents are dealt with immediately.
  5. Any other duty as assigned by a Director or Executive Committee member.
  6. Manage changeover seasons in May and September.
  7. Adapt to new ideas and emerging situations.
  8. Ability to deal with high-stress situations.
  9. Creative problem solving.
  10. Manage the balance between customer service and student discipline.
  11. Any duties as assigned.
Health & Safety
  1. Outline all Personal Protective Equipment (PPE) required for all tasks taking place at the property.
  2. Ensure the Personal Protective Equipment required for all subordinates' job is readily available, in good working condition, and ensure usage is recorded.
  3. Conduct observer reports to ensure online training is completed by subordinates in a timely manner, and verify in-person records are documented and retained.
  4. Ensure hazard identification, labeling, and any additional chemical safety resources and documents are up-to-date and available for all workers.
Essential Functions with Client Institution
  1. Ensure Client Institution has all necessary information in a timely fashion.
  2. Interact with Institutional departments for services provided to the property.
  3. Maintain a professional business relationship with primary Institutional contact.
Performance Measurements

Performance will be primarily measured on the following factors:

  1. Performance Objectives
  2. Initiative
  3. Inter-Personal Skills
  4. Leadership
  5. Business & Financial Acumen
  6. Communications
  7. Self Development and Appraisal
  8. Health & Safety
Qualifications

Education: Recognized College Diploma or University Degree.

Skills/Abilities: Must possess superior verbal and written communication skills, superior budgetary and decision-making ability, excellent employee management skills, and the ability to handle multiple projects at once.

Experience Required: Minimum of 5 years industry experience or equivalent management experience.

Working Conditions

Hours per Week: Scheduled 44 hours per week (may need to work more as required).

Level of Interruption: High level of interruption.

Stress Level: Moderate overall stress level (peak stress levels in May and September).

Travel Outside of Location: Minimal (at least 4 annual corporate meetings outside of property).


  • General Manager

    4 months ago


    Montréal, Canada Compass Group Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...

  • General Manager

    6 months ago


    Montréal, Canada Marriott International, Inc Full time

    **Job Number** 24022897 **Job Category** Property Leadership **Location** Residence Inn Montreal Downtown, 2045 Rue Peel, Montreal, QC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the primary strategic business leader of the property with responsibility...

  • General Manager

    5 months ago


    Montréal, Canada L3Harris Technologies Full time

    Reporting through to L3Harris’ Maritime Sector, the L3Harris MAPPS (“MAPPS”) General Manager is responsible for the strategic direction and overall P&L performance of the global L3Harris MAPPS business, a leading global supplier of ITAR-Free controls and simulation solutions for marine, power and space sectors as well as naval communications systems....


  • Montréal, Canada Swish Full time

    **We are people like you. Everyday our team members provide expert solutions in spaces all across Canada. Together, we build a safer, cleaner, and more sustainable future.** We are currently looking for a General Manager to lead our Barrie branch. **The Role of General Manager**: The General Manager is responsible for leading the branch, establishing...

  • General Manager

    5 months ago


    Montréal, Canada Rush Enterprises Inc. Full time

    Reporting to the Regional GM, the General Manager is responsible to provide leadership and direction utilizing our strategic planning and management systems to manage the Dealership effectively and efficiently. As an integral part of a large Dealership network, each location is required to support and promote a consistent and high level of service to meet or...

  • General Manager

    5 months ago


    Montréal, Canada PointsBet Full time

    **The Role**:General Manager **Location**:Ottawa **The Opportunity** **Responsibilities** - Provides overall operational leadership to the residence including with regards to customer service, continuous improvements, food services, health & wellness, activities, health & safety management, facilities management and financial management. - Participates in...


  • Montréal, Canada Cogir Full time

    Founded in 1995, Cogir Immobilier has more than 8,000 employees who are passionate about real estate. Motivated by our constant desire to give meaning to real estate, we seek to humanize, create and surpass ourselves in order to design pleasant, functional living environments that reflect the people who occupy them. **: Our Haleco real estate complex in...


  • Montréal, Canada ENERCON Full time

    **General Project Manager**: - Location: Montreal, Quebec, CA, H3B 5M2- Onsite/Hybrid/Remote: Hybrid (< 50% remote)- ENERCON, a globally renowned company established in Germany 40 years ago, positions itself as a leader in the wind turbine design and manufacturing industry. Our reputation is built on an unwavering commitment to excellence, the adoption of...


  • montréal, Canada COGIR Immobilier Full time

    Founded in 1995, Cogir Immobilier has more than 8,000 employees who are passionate about real estate. Motivated by our constant desire to give meaning to real estate, we seek to humanize, create and surpass ourselves in order to design pleasant, functional living environments that reflect the people who occupy them.POSITION DESCRIPTION:We are looking for a...


  • montréal, Canada COGIR Immobilier Full time

    Founded in 1995, Cogir Immobilier has more than 8,000 employees who are passionate about real estate. Motivated by our constant desire to give meaning to real estate, we seek to humanize, create and surpass ourselves in order to design pleasant, functional living environments that reflect the people who occupy them. POSITION DESCRIPTION:We are looking for a...

  • General Manager

    2 minutes ago


    montréal (lasalle), Canada COGIR Immobilier Full time

    Every day, our team of enthusiasts makes a difference for residents. The “human for human” relationship is at the heart of our approach and corporate philosophy. Furthermore, COGIR Immobilier’s success is based on good teamwork between the different departments and on all the people who have joined the company for over 25 years.POSITION...

  • General Manager

    5 months ago


    Montréal, Canada KFC Canada - FMI Group Full time

    **Location: 6415 Rue St-Hubert, Montreal, Quebec** At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer’s day. So our jobs are more than a paycheck - they’re about being independent, having fun, and making new friends. The...

  • General Manager

    5 months ago


    Montréal, Canada KFC Canada - FMI Group Full time

    **Location: 834 Boul. Thibeau, Trois-Rivieres, Quebec** At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer’s day. So our jobs are more than a paycheck - they’re about being independent, having fun, and making new friends. The...

  • General Manager

    5 months ago


    Montréal, Canada KFC Canada - FMI Group Full time

    **Location: 324 Boul Labelle, Ste-Therese, Quebec** At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer’s day. So our jobs are more than a paycheck - they’re about being independent, having fun, and making new friends. The...

  • General Manager

    5 months ago


    Montréal, Canada KFC Canada - FMI Group Full time

    **Location: 8710 Rue Sherbrooke E, Montreal, Quebec** At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer’s day. So our jobs are more than a paycheck - they’re about being independent, having fun, and making new friends. The...


  • Montréal, QC, Canada Desjardins Full time

    The incumbent supports the general manager and all managers of a large caisse in carrying out various administrative support and secretarial tasks. Activities include overseeing the planning and coordination of management activities. More specifically, you will be required to:- Consult, consolidate, and assemble documents of a strategic nature. Establish...

  • General Manager

    3 months ago


    Montréal, QC, Canada Ye Olde Orchard Pub Full time

    **Opportunité d'emploi: Gérant(e)** Orchard Pub est à la recherche d'un(e) gérant(e) dynamique et enthousiaste pour rejoindre notre équipe! Ce poste est parfait pour quelqu’un passionnée par l'industrie, qui aime le service tout en excellant dans les tâches quotidiennes de gestion. **Responsabilités**:. - Servir les clients avec une attitude...


  • Montréal, Canada La Panthère Verte Full time

    This is very much a "**HANDS ON" **type of job! **Responsibilities**: - **Leadership**: Provide strong leadership to the restaurant team, fostering a positive and collaborative work environment. - **Operations**: Oversee day-to-day operations, including staff scheduling, inventory management, and ensuring compliance with health and safety standards. -...


  • Montréal, Canada Ayla Full time

    Ayla is an upscale Mediterranean restaurant looking to hire an experienced **General manager** to join our already established team of hard-working and experienced professionals. SALARY: $100,000 POSITION: Genetal Manager SCHEDULE: Tuesday - Saturday LOCATION: 386 Richmond, Griffintown WHY WORK FOR US? - Competitive wages + Professional training -...


  • Montréal, QC, Canada Lifestyle Home Products Full time

    **General Manager - Quebec** Lifestyle Home Products is a family-owned business, serving homeowners across Ontario and now Alberta. We are the largest independent manufacturer and installer of sunrooms, windows, and doors. We have also partnered with Jacuzzi in providing premium bath and shower products to proud homeowners. **Summary**: Reporting to the...