Educational Case Manager

2 weeks ago

Toronto, Canada Tutor Me Education Full time

This job is fully Remote Clear and excellent English communication skills, technology skills, and organization skills, required. Responsibilities The Educational Case Manager is integral to the success of Tutor Me Education by doing intakes with families/students, ,coordinating instructors, tracking student progress, and providing quality customer service Actively support Tutor Me Education Regional Operations Provide outstanding academic services to students and their families Operate seamlessly in a virtual operating environment Maintain Tutor Me Education operating standards including people, financial, and academic standards Ensure delivery of programs and initiatives for our students and school district partners Meet operational excellence standards Provide virtual administrative support to Regional Operations including answering phones, managing daily business data, and creating/ managing schedules with students and teachers Manage class schedules to effectively staff sessions and meet company efficiency and usage targets Manage virtual tutoring sessions Monitor all students’ academic progress Help ensure flawless execution of programs and initiatives Manage your own time in compliance with company and regulatory requirements Conduct conferences with partner program directors to review progress, adjust academic plans, and renew enrollments Other responsibilities – as required by the business Relish building relationships with students and their families Dedicated to meeting the expectations and requirements of internal and external customers Fosters an environment of open communication with students and parents to ensure positive and effective conflict resolution Qualifications Time management, planning, and prioritization Ability to organize and manage multiple responsibilities successfully Exhibits professional and approachable demeanor Ability to prioritize and focus on key objectives, which may change from month to month Effective communications both in virtual environments Proficient in using all communication media including in person, phone, and video Ability to build engagement and trust in virtual relationships, whether with customers or with team members Works Well With Others Learning agility – able to adapt to changes in work environment by changing behaviors as required Able to acquire new skills as required Ability to engage, manage and grow virtual relationships with customers, employees, and business partners (e.g. local schools) Ability to manage remote teachers Ability to work independently High tolerance for ambiguity Bachelor’s Degree required 2-3 years progressive career growth Experience working in a virtual operations and team environment Bilingual in English and Spanish beneficial Proficient in Microsoft Office and Google applications Fully Remote PTO #J-18808-Ljbffr

  • Educational Case Manager

    2 weeks ago

    Toronto, Canada Tutor Me Education Full time

    This job is fully Remote! Clear and excellent English communication skills, technology skills, and organization skills, required.Responsibilities The Educational Case Manager is integral to the success of Tutor Me Education by doing intakes with families/students, ,coordinating instructors, tracking student progress, and providing quality customer service...

  • Educational Case Manager

    11 hours ago

    Toronto, Canada Tutor Me Education Full time

    This job is fully Remote! Clear and excellent English communication skills, technology skills, and organization skills, required. **Responsibilities**: - The Educational Case Manager is integral to the success of Tutor Me Education by doing intakes with families/students, ,coordinating instructors, tracking student progress, and providing quality customer...

  • Educational Case Manager

    1 week ago

    Toronto, Ontario, Canada Tutor Me Education Full time

    This job is fully Remote Clear and excellent English communication skills, technology skills, and organization skills, required.ResponsibilitiesThe Educational Case Manager is integral to the success of Tutor Me Education by doing intakes with families/students, ,coordinating instructors, tracking student progress, and providing quality customer service...

  • Case Manager

    2 weeks ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:02/10/2025 **Req ID**: 41617 **Faculty/Division**: VP-People Strategy, Equity & Culture **Department**: People Strategy, Equity & Culture **Campus**: St. George (Downtown Toronto) **Description**: The Office of Safety and High Risk at the University of Toronto is a tri-campus office that is mandated to address high risk and safety concerns...

  • Case Manager

    2 weeks ago

    Toronto, Canada PlanIT Search Full time

    **Job Overview** The Case Manager will be the point of contact for members requiring both medical and non-medical assistance. You will help members find health care providers, book appointments, and make travel arrangements. You will be responsible for communicating the available benefits to members, clients, and service providers. **Responsibilities** -...

  • Case Manager

    7 days ago

    Toronto, Canada COTA Health Full time

    **Case Manager** **Transitional Aged Youth (TAY) Program** **One (1) Bargaining Unit, Temporary Full-Time Position (1-year Contract)** **Monday-Friday, 9:00am-5:00pm** **Existing Vacancy** **Compensation: $29.40/hour-** **$34.11/hour** **About Cota** Cota is presently seeking a dynamic and innovative individual to join our amazing team in the capacity...

  • Case Manager

    1 week ago

    Toronto, Canada COTA Health Full time

    **Case Manager** **Transitional Aged Youth (TAY) Program** **One (1) Bargaining Unit, Permanent Full-Time Position** **Monday-Friday, 9:00am-5:00pm** **Existing Vacancy** **Compensation: $29.40/hour-** **$34.11/hour** **About Cota** Cota is presently seeking a dynamic and innovative individual to join our amazing team in the capacity of the role...

  • Case Manager

    3 weeks ago

    Toronto, Canada Bayshore HealthCare Full time

    Job Description - Case Manager (25006313)# Job Description| | || --- | --- || Case Manager(Job Number: 25006313) Primary Location:ON-Toronto Administration Employee Type:Full-Time Description : JOB SUMMARY To be an expert point of contact offering case management support services to patients. Assist the patients, physicians, and nurses with the...

  • Case Manager

    7 days ago

    Toronto, Canada Arbitration Place Full time

    The Virtual Case Manager acts as the face of Arbitration Place providing the highest level of customer service and support for (legal) dispute resolution services. The VCM **organizes **and **moderates **all aspects of a virtual and onsite proceeding using secure virtual platforms. They will resolve real time **technical challenges **to ensure a smooth and...

  • Case Manager

    2 weeks ago

    Toronto, Canada Arbitration Place Full time

    The Case Manager acts as the face of Arbitration Place providing the highest level of customer service for dispute resolution services. The CM organizes and moderates all aspects of a virtual and onsite proceeding using secure virtual platforms. They will resolve real time technical challenges to ensure a smooth and effective proceeding for the...