Case Manager

**CASE MANAGER**

**2195 Jane Street Anchor Supports**

**One (1) Bargaining Unit, Permanent** Full-Time Position**

**Monday-Friday 10**:00am-6:00pm**

**Existing Vacancy**

**Compensation: $29.40/hour-** **$34.11/hour**

**About Cota**

Cota is presently seeking a dynamic and innovative individual to join our amazing team in the capacity of the role outlined within this posting. Followed by our mission to support individuals with mental health and cognitive challenges to live well within their communities, we strive toward a vision of a supportive, inclusive society where everyone has the opportunity to thrive. If you feel you have the skills and qualifications to perform the duties of this role while consistently exemplifying Cota’s values Hope, Respect, Dedication, Equity, Accountability, Collaboration and Innovation, we would love to hear from you.

**Role Overview**

The Case Manager's will be accountable for providing site-based and, at times, community-based case management services to tenants residing within 2195 Jane St. Case Manager's will provide support to assess needs and immediate risk factors, collaboratively develop personalized recovery goal plans and safety plans, provide linkages to community services, coordinate care with support networks, education on the nature of mental illness and recovery strategies, coping skills building and emotional support. Additionally, the Case Managers at the Jane St. site will provide service user-directed, goal-oriented planning and supports to assist individuals with enhancing their independence, improve their housing stability, connect to community services, and support overall health and wellness.

**About the Team**

2195 Jane St. Anchor Supports program is a collaborative initiative amongst Cota, the City of Toronto and Toronto Community Housing Corporation (TCHC). The team is led by the Manager, Community Health Services and is comprised of Mental Health Case Managers and Site Support Workers. On-site support will be accessible to the tenant community of 2195 Jane St. six days per week, Monday through Saturday, focusing on the provision of Case Management and Community Development, while simultaneously augmenting TCHC's ability to address crisis situations.

**Primary Responsibilities**:
The Case Manger is responsible for providing Recovery Oriented services to COTA Health service users in a manner consistent with COTA Health's Mission, Vision and Values.

The Case Manager's primary duties may involve, but not necessarily be limited to:

- Reviewing the referral information of applicants to the program
- Coordinating and participating in screening interviews with applicants and their respective referral sources
- Determining eligibility for the program and confirming acceptance of new service users into the program
- Developing a collaborative, supportive and therapeutic relationship with each designated service user for whom he/she is assigned primary responsibility
- Completing a comprehensive assessment of the nature of each service user's unique goals and needs through collaborative engagement with each service user and their respective support networks
- Providing guidance and assistance to each service user in relation to the development of both a personalized Client Safety Plan and a Recovery/Goal Plan
- Providing direct practical support, coaching and counsel to service users in their pursuit of identified goals and needs. These supports may include, but not necessarily be limited to:

- Assistance in acquiring shelter, food, income, ID and clothing
- Support in the development and maintenance of ADLs
- Assistance in developing a healthy support network
- Assistance in accessing primary health
- Assistance in accessing psychiatric care
- Assistance in developing personal skills in the areas of budgeting, medication management
- Developing harm reduction strategies in relation to substance use
- Assistance in the pursuit of educational/vocational interests
- Assistance in developing personal self-management strategies
- Assistance in accessing/securing safe/affordable housing
- Researching and/or identifying options for alternate/supplementary community services and supports as required/requested
- Assisting each service user in accessing and coordinating other supports, services and appointments
- Liaising with each service user's support network members as appropriate and where client consent has been obtained
- Assisting service users with emergency and/or crisis needs as required/appropriate
- Assisting in coordinating and facilitating group activities/events which foster service user engagement/participation, the development of social networks, and skill acquisition
- Coordinating the purchasing of necessary program/activity supplies, and accounts for purchases in accordance with program guidelines
- Participating in team meetings, providing input and ideas for improving services, efficiencies and ongoing program planning

**Documentatio