Remote Retention Specialist — Customer Care

4 weeks ago


Niagara Falls, Canada Cogeco Connexion Full time

A leading telecommunications provider is seeking a Retention Specialist to work remotely. The role focuses on providing excellent customer service, handling inquiries regarding service downgrades, and maximizing retention opportunities. Ideal candidates possess strong negotiation skills, a high school diploma, and a commitment to customer satisfaction. This position offers flexibility and various perks including discounted services and a supportive work environment.#J-18808-Ljbffr


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  • Specialist, Retention

    4 weeks ago


    Niagara Falls, Canada Cogeco Connexion Full time

    Join to apply for the Specialist, Retention role at Cogeco Connexion Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and...


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