Director of Product

4 weeks ago

Old Toronto, Canada HomEquity Bank Full time

Friday, May 17, 2024

About HomeEquity Bank

Establishing a New Division

HomeEquity Bank is establishing a new division to launch a technology-first solution into the market. The division will be developed and built over the next year. It will be entrepreneurial, innovative, and customer-centric in its approach, with a strategic objective that addresses the unique needs of everyday Canadians. The new division is backed by industry-leading organizations, Ontario Teachers’ Pension Plan (“OTPP”) and its venture studio, Koru.

About HomeEquity Bank

Ranked as one of Canada’s Top Growing Companies, HomeEquity Bank is the leading national provider of reverse mortgages in Canada and the only federally regulated Bank focused solely on Canadians 55 and above.

HomeEquity Bank has a highly effective direct-to-consumer distribution model (B2C), as well as an established referral network (B2B), including Canada’s major banks, credit unions, financial planners, and mortgage brokers.

With its flagship product, the CHIP Reverse Mortgage, HomeEquity Bank empowers Canadians 55+ to live retirement on their terms by providing them a secure way to access equity from their smartest investment – their home.

HomeEquity Bank is a portfolio company of Ontario Teachers’ Pension Plan Board, a global investor that delivers retirement income for 336,000 current and retired teachers in Ontario.

POSITION SUMMARY

We are looking for an experienced leader to spearhead our product, design, and engineering organization in an early-stage venture within HomeEquity Bank. The ideal candidate will champion the vision, set the course, and provide leadership to our teams. They should be able to guide our teams through uncertainty with confidence and clarity and drive the vision forward with resilience and adaptability.

Their primary focus will be on crafting exceptional customer experiences that drive sales and delight users, while also establishing robust engineering processes to ensure seamless delivery.

Reporting to the Managing Director of the division, this pivotal role will collaborate closely with cross-functional leaders and teams to ensure that product and engineering efforts align with organizational objectives, playing a key role in the success of our venture.

MAJOR ELEMENTS OF THE ROLE

Key accountabilities of this position include:

  • Lead and grow the product and technology teams.
  • Formulate and drive the overall product strategy aligning with the company's vision and goals.
  • Align the technology strategy with the product roadmap and business goals
  • Formulate hypotheses based on market insights, setting clear learning objectives to validate assumptions and outline experiment requirements.
  • Oversee the entire product lifecycle from ideation to launch and beyond. This includes defining product requirements, prioritizing features, managing development sprints, and coordinating cross-functional teams (business operations, growth, sales & marketing) to deliver high-quality products.
  • Champion agile practices that provide a foundation for iterative product development in response to key insights from customer validation.
  • Build and maintain relationships with key stakeholders including the executive team, communicate product & tech strategies, share key updates and address concerns and feedback.
  • Maintain a deep understanding of customer needs, preferences, and pain points to inform decision making and lead to sustainable growth.
  • Establish, track, and present key performance indicators (KPIs) and metrics to measure the success of product and technology initiatives. Adjust venture and product strategy to hit KPIs.

SKILLS AND EXPERIENCE REQUIRED

Qualifications

  • 10+ years of Product and/or Engineering background in senior leadership roles.
  • 4+ years leading product and/or engineering teams.
  • Proven ability to develop and articulate a clear vision for product and technology initiatives aligned with business objectives in an enterprise environment.
  • Proven ability to manage multiple projects simultaneously, prioritize tasks, and allocate cross-functional resources effectively to drive results.
  • Experience in building and maintaining relationships with key stakeholders, including executives, customers, vendors, and partners.
  • Excellent communication skills, both verbal and written.
  • Track record of delivering measurable results and achieving KPIs related to product performance, customer satisfaction, and business objectives.

Attributes

  • Skillful stakeholder manager, comfortable engaging with board members and senior executives
  • Deep technical & leadership skills
  • Innovative & adaptable
  • Deep knowledge of the tools & processes product teams use to develop, build, test and release code
  • Strong written and verbal communication skills & ability to present work to executives and partners
  • Outstanding organizational and analytical abilities, and attention to detail
  • A self-starter, a great teammate, and driven to succeed
  • A strong people leader, manager, and coach to junior product talent
  • Stretch between the strategic and executional aspects of the entire business, with a focus on product management

Why Join the New Division?

  • The chance to be at the forefront of a ground-breaking initiative backed by the market leader in reverse mortgages
  • A unique opportunity to lead change, innovate, and make a significant impact, unlocking financial opportunities for the target market
  • HomeEquity Bank offers a competitive total rewards package that includes:
    • Extended health and dental benefits
    • Employee & Family Assistance Program
    • Employer Matched Group Retirement Savings Plan
    • Employee Share Investment Plan
    • Well-being initiatives including a wellness account, virtual self-care programs, and extended mental health benefits
    • Employee corporate discount for GoodLife Fitness

Stay in the Know

Find out what we’re up to online, and learn more about what makes HomeEquity Bank a great place to work:

LinkedIn

Youtube

Facebook

Twitter

Instagram

Chip.ca

Join Us If you’re ready to build the future of reverse mortgages, we want to hear from you.

  • 200 Bay St., Toronto, ON M5J 2J1, Canada
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