Solutions Engineer

Join to apply for the Solutions Engineer role at Clio Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. Summary We’re looking for a Solutions Engineer to join our rapidly growing Sales team in Calgary, Vancouver, or Toronto . This role is for someone with a positive attitude, growth mindset and a sense of ownership to take projects from ideation to completion. As an excellent communicator, who is naturally curious and able to explain complex technical solutions to various stakeholders, you will serve as a partner to our Account Executives to help support and close business. You will be able to support a full sales cycle, beginning at technical scoping and solution architecture in presales all the way through proper handoff to the Customer Success teams. What your team does Our Solution Engineering team is the swiss army knife of our entire sales organization. With hybrid skill sets, they serve as the technical encyclopedia communicating how the product, platform, channel and competitive landscape operates and solves specific problems while articulating value to the customer. What you’ll work on Provide business value and technical sales support for assigned opportunities Collaborate closely with Sales to clearly articulate the following: Clio core platform capabilities, Clio App Ecosystem integration partners, Clio Certified Consultants offerings, competitive landscape and differentiation, database migration services, industry best practices, and the creation of ‘out of the box’ custom solutions Serve as the technical lead and owner of technical deal strategy Strategize with Sales to create business value, drive urgency and contribute to revenue goals Provide and support proof of concepts of the technology and connect this back to business value, benefits and ROI Enable Sales to deliver targeted, persona-based, business-value driven demonstrations and meetings Stay on top of industry news, technology products, platforms and partners to ensure you and your team provide and maintain deep industry and ecosystem expertise Find ways to continually maximize efficiencies and revenue per account in the technical sales process and support sales efficiency across sales teams and segments, including deep knowledge and value of all of Clio’s core products (Clio Work, Manage, Grow, Draft, Accounting & Payments) Collaborate closely with Product and Engineering teams to help collect, document, communicate and influence product roadmap based on market/customer require What you may have 2+ years of experience working in either Sales or Customer Success (or other relevant experience) for a SaaS provider Creative problem solver with a proven track record of success Ambitious, curious mindset to always work to find creative solutions to difficult problems Strong verbal and written communication skills Hungry to learn and help team deliver on ambitious goals in supporting the sales organization to meet revenue targets Comfortable delivering technical sales presentations, product positioning, and objection handling Ability to build strong relationships with both internal and external stakeholders Strong technical experience and understanding of cloud technologies, including APIs, database migrations and security infrastructure Serious bonus points if you Have worked in partnership with Solutions Engineers in previous roles Demonstrate a keen interest in improving your craft by using AI Have a baseline understanding of legal domain knowledge This is a new role. What you will find here Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture. Some highlights of our Total Rewards program include Competitive, equitable salary with top-tier health benefits, dental, and vision insurance Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week. Flexible time off policy, with an encouraged 20 days off per year. $2000 annual counseling benefit RRSP matching and RESP contribution Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years The expected salary range* for this role is $85,300 to $100,300 to $115,300 CAD. The expected new hire commission range for this role is $28,500 to $33,500 to $38,500 CAD. The opportunity to earn commissions beyond the stated amounts are possible as commission earnings are uncapped. Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs. Learn more about our culture at clio.com/careers We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions. Disclaimer: We only communicate with candidates through official @clio.com email addresses. Job information Seniority level: Entry level Employment type: Full-time Job function: Engineering and Information Technology Industries: Software Development and IT Services and IT Consulting #J-18808-Ljbffr