Director, Revenue Operations

Job Overview Director, Revenue Operations at SpryPoint is a high‑growth software company revolutionizing the utility industry with a cloud‑native platform built specifically for modern utilities. The role reports to the CRO and executive leadership team, owns revenue systems, processes and analytics, and drives forecast integrity, capacity modeling, GTM efficiency and cross‑functional alignment across Sales, Marketing, Alliances, Client Success and Finance. SpryPoint is a Deloitte Technology Fast 50 Canada 2025 recipient, serving 100+ utility clients across North America and the Caribbean. Backed by strategic investment from Norwest Venture Partners, the organization champions user‑centric design, customer success and bold disruption. Key Responsibilities Revenue Forecasting & Predictability : Own the end‑to‑end forecasting methodology, improve quarterly and annual accuracy, deliver scalable KPI dashboards and provide CRO and Board‑ready insights to surface risks and support annual operating planning and budgeting. Capacity, Quota & Coverage Modeling : Develop and maintain quota, coverage and capacity models, partner with Sales and Client Success to optimize territory design, market segmentation and account strategies, and advise the CRO on territory designs, quota allocation and booking plans. GTM Efficiency & Deal Economics : Partner with Finance to track client acquisition cost, sales efficiency, deal mix and ARR quality; build and optimize scalable processes and tools such as Deal Desk and CPQ; lead enablement initiatives and improve outbound prospecting. Partner & Alliance Operations : Own partner data architecture in Salesforce, track partner‑sourced pipeline, provide alliance leadership with co‑sell forecasting and ROI measurement, and enable data‑driven channel decisions. Post‑Sale Signal Integration : Track referenceable client availability, support expansion and land‑and‑expand strategies using adoption signals, and close the loop between Sales, Professional Services and Client Success for coordinated post‑sale execution. Systems, Process & Data Governance : Own revenue systems architecture (Salesforce and connected tools), ensure data integrity and reporting consistency, continuously optimize opportunity‑to‑booking processes and steward a single source of truth for all revenue data. What You'll Bring 5+ years of Sales/Revenue Operations experience at a high‑growth software/SaaS company. Experience scaling companies from $20M ARR to $50M+ preferred. Bachelor's degree (advanced degree or MBA a plus). Experience supporting enterprise sales motions with long sales cycles. Proven track record improving forecast accuracy and revenue predictability. Designed and implemented sales processes and infrastructure using data to influence strategy. Deep expertise in Salesforce and revenue analytics. Fluency in other systems and sales tools that drive sales/CS productivity, as well as BI tools. Quick learner with ability to multitask, work independently, think critically and problem‑solve. Strong analytical abilities to understand the “why” and “how” of data, and tell the story behind it. Strong executive communication experience. Advanced Microsoft Excel/Google Sheets skills. Benefits Remote‑first environment with flexible working hours across North America. Competitive total rewards – comprehensive compensation package that grows with you. Complete setup – MacBook plus $500 to create your ideal home workspace. Total wellness – health, dental, vision and life insurance from day one. Recharge time – generous PTO, summer Friday half‑days, and unlimited sick days. Future security – RRSP (Canada) and 401(k) (US) matching programs. Continuous growth – $2,500 annual development fund, tuition assistance and Book Bounty program. Team connection – annual company events and team offsites that bring us together. Professional Identity Verification To help us verify candidate authenticity and streamline our screening process, we strongly encourage candidates to include a link to their LinkedIn profile and verify it with their current work email address. While not required, this helps us confirm your professional background and accelerates our review process. Candidates with verified LinkedIn profiles typically receive faster responses and priority consideration. All final candidates will complete a background check and identity verification as part of our SOC 2 compliance procedures. Equal Opportunity & Inclusion SpryPoint is an equal‑opportunity employer committed to creating an inclusive environment where everyone can thrive. We welcome applications from all qualified candidates regardless of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable laws. Accommodations Need accommodations during our interview process? Let us know and we’ll work with you to provide the necessary support. Ready to power the future? Let’s talk. Application Notes Referrals increase your chances of interviewing at SpryPoint by 2x. #J-18808-Ljbffr