Lead Application Support Specialist

Senior Application Support Specialist (Commodities Technology) Join a purpose‑driven, winning team at Scotiabank committed to results, inclusion, and a high‑performing culture. The GBME– Commodities, FX Options & Derivatives Technology team supports the Global Banking and Market Commodities business and offers an exciting opportunity to work in the fast‑moving world of Commodities Derivatives Trading. Role Overview The Lead Application Support Specialist will provide responsive application‑level and back‑end support for critical trading applications used by the Commodities Sales and Trading business, with a focus on the Metals business. Responsibilities include handling same‑day resolution of mission‑critical issues, guiding production and non‑production application deployments, managing end‑of‑day batches, developing automated procedures to protect production environments, and collaborating with cross‑functional teams to deliver solutions. Responsibilities Work closely with Sales, Traders and other stakeholders in the commodities business, primarily focusing on metals. Collaborate with engineering, development, and product teams to build high‑quality products on time and within budget. Perform business‑issue analysis and collaborate with technology teams to define meaningful solutions that simplify and improve business outcomes. Effectively communicate and cultivate relationships with key stakeholders across front‑, middle‑, and back‑office functions, and partner to drive the department’s strategy. Provide technical assistance to Front Office, Middle, and Back Office users, implementing automated procedures to solve complex problems. Analyze issues to support solution development and facilitate collaboration with other business and technical groups. Qualifications 10+ years of product and technology experience (preferably support) with strong business analysis and architectural background. 2+ years of experience in Commodities derivatives, preferably metals. Strong knowledge of capital markets trading and commodities products with a focus on metals. Experience with market risk in the commodities space, including higher‑order Greeks for risk and pricing. Good understanding of the end‑to‑end trade life cycle. Successfully translated business objectives into technical requirements and collaborated with teams and vendors. Strong problem‑solving skills with the ability to influence and inspire cross‑functional teams. Desire to engage in ownership of tasks and a curious mindset to stretch ideas into novel solutions. Preferred Qualifications Experience in a trading floor environment and supporting trading systems with modern technologies. Hands‑on experience with Unix, shell scripting, Oracle, and other database tools (5+ years). Proficiency in complex SQL queries and database management systems (Oracle, MySQL, PostgreSQL). Experience as a Support analyst or DevOps Engineer in a 24/7 uptime environment with automation and configuration management tools. Knowledge of source‑code versioning (Git, Bitbucket) and build tools (Jenkins). Benefits Inclusive culture that values diversity, equity, inclusion, and allyship. Accessibility and workplace accommodations for all employees. Upskilling through online courses, cross‑functional development opportunities, and tuition assistance. Location Canada – Ontario – Toronto Company Overview Scotiabank is a leading bank in the Americas with a purpose to “for every future” and offers a broad range of financial services. The company values the unique skills and experiences of each individual and is committed to maintaining an inclusive and accessible environment for all. Candidates must apply directly online; only those selected for an interview will be contacted. #J-18808-Ljbffr