Account Manager

Established in 2004, Inside Ideas Group is a rapidly growing global agency network that helps clients drive their businesses forward from the Inside. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group , we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Account Manager Location: Toronto, ON Duration: 12 month contract About the Role: Inside Ideas is looking for a driven Account Manager to join our award-winning in-house creative, content, and production agency. This isn’t your typical AM gig — you’ll be a critical part of the team’s growth, helping drive campaigns from first spark to final delivery, and shaping how great work gets made. You’ll manage the day-to-day client relationship, but you’ll also have a seat at the table when it comes to pushing creative thinking, unblocking teams, and spotting opportunities to do something new and memorable. If you’re the type who cares about the work as much as the process, who isn’t afraid to ask “why not?” and who gets a thrill from a fast-moving, ever-evolving environment, this role is for you. This role is based in Toronto, with a hybrid schedule (in office 3 days a week). What you will be doing: Take charge of the smooth delivery of campaigns — from planning and creative development through to final production — ensuring projects stay on track, on budget, and on brand An understanding of the importance of working within brand guidelines, the business/their needs, expectations, and requirements in order to provide the best service and solution through close partnership in the key market. Act as the day-to-day point of contact for clients, building strong relationships and anticipating their needs Delivering projects, with support from the Project Management, including: Interrogating job requests and creating production ready briefs for design Providing clear, on-brief direction to creative and working with team through every step of a project to ensure client asks are met/covered Help lead cross-functional teams (strategy, design, copy, production) to deliver impactful creative work Identify opportunities for account growth and bring proactive ideas to clients and team, championing new ways to drive business forward Work closely with your counterparts and the Business Director to develop and implement strategic campaign plans Prepare client proposals, scopes of work, and project budgets, ensuring all work meets the highest standards Manage and mentor junior team members, sharing knowledge and helping them develop their skills Keep a sharp eye on timelines, resources, and deliverables, and flag issues before they become roadblocks Champion the creative process — inspiring teams, guiding clients, and making sure every brief is clear and ambitious Manage the system for obtaining client feedback in a structured manner, reporting any concerns or creative and/or growth opportunities to the Business Director Identify and troubleshoot workflow or asset management system concerns Promote collaboration, transparency, and a solutions-first mindset within the team What you need to be great in this role: 4-6 years of experience in an account management role in advertising, creative, or marketing, with a proven record of managing client relationships and delivering campaigns Experience working on digital, social, and video projects for major brands Strong ability to plan, prioritize, and juggle multiple projects in a fast-paced environment Persuasive communicator, both written and verbal, with the confidence to challenge and inspire clients and teams Team player who thrives in a collaborative setting, but isn’t afraid to take the lead when needed Deep understanding of creative processes, digital platforms, and production workflows Meticulous attention to detail — you never let the small stuff slide Solutions-oriented and upbeat, with a genuine passion for creative work and business results - a natural-born leader Experience mentoring or supporting junior team members is a plus Fluency in English; French is a bonus but not required At the time of this posting, the base salary for this position may range from CAD 68,000.00 to CAD 76,000.00. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package. Our values shape everything we do: Be Imaginative to push the boundaries of what’s possible Be Always learning and listening to understand Be Results-focused to exceed expectations Be Actively pro-inclusive and anti-racist across our community, clients and creations Inside Ideas Group, part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. Inside Ideas Group has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle. Create a Job Alert Apply for this job * indicates a required field First Name * Last Name * Preferred First Name * Email * Phone Country * Phone * Location (City) * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Do you have the right to work in the country that you are applying for the role? * Select... Do you now, or at a future date, require visa sponsorship to work in the country that this role is located in? * Select... Please say yes or no as to whether you have worked for the following agencies in the last 7 years: Inside Ideas, OLIVER, or Adjust Your Set in North America. * LinkedIn Profile * What are your annual salary requirements? * What is your notice period? * Are you based in any of the following locations? * Select... If no, are you willing to relocate? Select... How did you hear about us? * Do you work in a client services role in an advertising agency? * Select... Should you be shortlisted for this role, please indicate if you require any reasonable accommodations or assistance during the interview process * Select... #J-18808-Ljbffr