Relationship Manager

Relationship Manager – Financial Services Regulatory Authority of Ontario (FSRA) FSRA’s vision is to ensure financial safety, fairness, and choice for Ontarians. As a regulator, we protect consumers and respond quickly to evolving needs. We value staff who focus on outcomes, not inputs, and invest in growth, benefits, learning, wellbeing, and inclusion. Purpose Accountable for managing a portfolio of provincially regulated financial institutions and entities, performing risk and controls assessments, identifying issues, and taking action through remediation or intervention to support overall Insurance Prudential Supervision accountabilities and strategies. Key Responsibilities Prudential supervision and relationship management of a portfolio of provincially incorporated insurance companies, reciprocal insurance exchanges, and related financial institutions and entities. Ensure consistent messaging of FSRA’s regulatory requirements and supervisory expectations to portfolio; act as lead supervisor. Identify and assess risks, considering size and complexity, and determine overall risk profiles. Implement, enhance, and assist the Practices team in maintaining the Risk Based Supervisory Framework for Insurers (RBSF‑I). Support implementation of the insurance early warning system (EWS) to identify potential vulnerabilities. Lead or assist intervention to rehabilitate insurers. Develop and implement an IT solution for insurer data collection and analytics. Develop, maintain relationships with Boards and senior management of assigned insurers, proactively identifying potential issues (profitability/pricing, liquidity, reserving, capital adequacy, financial and non‑financial risks). Conduct monitoring, market intelligence, and analysis of business practices and operations of regulated insurers to identify risks and non‑compliance. Lead assessment of higher‑risk areas or practices identified through ongoing monitoring. Work with insurers to develop and enforce remediation or action plans resulting from assessments or review recommendations. Maintain key stakeholder relationships across the sector and with other regulators. Support critical change and foster a collaborative, forward‑thinking culture within the unit. Participate on projects to represent the unit’s interests in program or service decision making. Meet regularly with senior leadership and Boards of FIs to stay abreast of business and financial performance and update risk profiles. Collaborate with colleagues on function priorities for FSRA. Qualifications Education and Experience Degree in finance, commerce, business, law, accounting, or related field; graduate degree preferred. 7–10 years’ experience in financial services including financial analysis, preferably with 3–5 years’ experience in relationship management roles. Relevant industry experience in property and casualty insurance and/or life insurance and/or banking environment; financial regulation experience preferred. Experience engaging stakeholders and developing relationships. Experience resolving complex related issues. CIP or CRM designation. Knowledge and Skills Developing and managing complex stakeholder relationships. Analyzing, developing, or implementing financial institution contingency plans, disaster recovery plans, business continuity plans, and recovery plans. Assessing operations and financial condition of regulated entities. Knowledge of capital, liquidity, stress testing. Knowledge of Three Lines of Defense, controls and oversight, and corporate governance. Demonstrated risk and controls analysis skills. Demonstrated relationship management skills. Job Details Compensation Grade: RM 7 - AMAPCEO Compensation Range: $113,300.00 – $135,960.00 Employment Type: Regular Scheduled Weekly Hours: 36.25 Job Code: RM01 Legal Notice FSRA is committed to ensuring equity in employment. Our goal is to create a diverse, inclusive workforce that reflects the communities we serve and to ensure our services and communications are accessible to all individuals. Accommodation is available under the Ontario Human Rights Code. Application Deadline Position closes at 11:59 PM on November 28, 2025. #J-18808-Ljbffr