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Deli Manager

2 months ago

West Kelowna, Canada Nesters Market Full time
*Nester Market* is currently seeking a *Deli Manager* for our store located in *West Kelowna (Lakeview), BC*. This role is *Full-Time *and reports to the Store Manager.

We are looking for a leader who has a strong passion for fresh food and who can efficiently oversee the daily operations of the Deli Department in terms of staffing, sales, customer service, merchandising, and product quality.

*Job duties and responsibilities:*

· Provide supervision to department staff to ensure quality customer service

· Maximize sales and gross profit through effective and creative merchandising

· Maintain department inventory by placing product orders regularly while adhering to departmental budgets

· Recruit, hire, train, and mentor staff members

· Create the weekly department work schedule

· Prepare a wide variety of deli meats, cheeses, party trays, fresh salads, deli sandwiches and hot and cold entrees

· Efficiently stock and display product in a neat and appealing manner to ensure quality and freshness

· Ensure all prepared items are properly labeled, covered and rotated

· Ensure the proper set up of racks, tables, coolers, backroom areas

· Handle customer inquiries, requests and complaints in a prompt, polite and effective manner

· Operate and sanitize all equipment in a safe and proper manner

· Comply with the Company’s established Health and Safety and Food Safety policies and ensure that staff members are also adhering to these policies

· Responsible for ensuring accuracy of store signage with regards to pricing

· Liaise with the store manager, department heads and deli staff to address any concerns, discuss upcoming ads or promotions, cross merchandising, etc.

*Skills and qualifications:*

· Previous retail management experience, preferably in Deli / Grocery, or in restaurant or hospitality would also be considered

· Able to lead a team in an enthusiastic and positive manner

· Superb customer service skills with a desire to provide a great shopping experience for customers

· Exceptional leadership and organizational skills

· Outstanding communication and interpersonal skills

· Knowledge of health and safety legislation, policies and practices

· Ability to work in a fast-paced environment under pressure

· Able to maintain a professional demeanor under stressful situations

· Experience in effective merchandising that drives sales

· Have experience ordering and maintaining department stock

· Flexibility to work a variety of hours which include days, evenings, weekends and stat holidays

*Work Conditions and Physical Capabilities*

· Ability to perform physically demanding, repetitive physical tasks for extended periods of time

· Job requires manual dexterity, attention to detail, hand-eye co-ordination

· Walking and standing for extended periods including bending, twisting, crouching and kneeling at times

· Cold environment, which can be noisy with some strong odors

*Our commitment to you:*

· Competitive wages with starting rates based on experience

· Quarterly bonus incentives

· Room for advancement - all new opportunities posted internally first

· Company matched RRSP Program

· *For full time positions: *Comprehensive benefits package including Dental, Extended Health, Vision, Life & Disability insurance.

If you feel that you possess the knowledge, skills and abilities mentioned above then we would love to hear from you

*How to apply:*

· *Online*: apply in confidence to the Hiring Team

· *In person: *drop off an application in store at *855 Anders Road, West Kelowna, BC*

· Please attach a cover letter including your wage expectations

We would like to thank everyone for applying, however due to the volume of applications received only those moving forward to the interview process will be contacted.

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keywords: deli, meat, sandwich, full time, food production, restaurant, back end, back of house, front of house, food prep, kitchen, kitchen helper, foodie, culinary, gourmet, artisan, market, hospitality, fresh food, grocery, supermarket, management, inventory, scheduling, supervisor, team leader, key holder, lead hand, department manager, assistant manager, deli clerk, retail supervisor, retail manager

Job Type: Full-time

Pay: From $21.00 per hour

Additional pay:
* Bonus pay
Benefits:
* Dental care
* Disability insurance
* Employee assistance program
* Extended health care
* Life insurance
* RRSP match
* Vision care
Schedule:
* 8 hour shift
* Holidays
* Weekends as needed

Licence/Certification:
* Canadian, PR, or Work Permit (required)

Work Location: In person