French/English Call Center Team Lead

A leading customer experience company in Moncton is seeking a bilingual Call Center Team Lead to coach a team of agents. The role involves ensuring high-quality service delivery and operational excellence. Ideal candidates will have 3–5 years of leadership experience and be comfortable in a contact center environment. This full-time position offers...

Camis is a recognized industry leader in reservation and park management technology. We connect people to a world of memorable experiences through our robust, user-friendly reservation software and best-in-class call center services. Trusted by over 1,300 government-operated parks, campgrounds, harbors, and marinas across North America, Camis is dedicated to...

Seasonal Call Center Universal Agent (French Canadian Speaking Residents Only) **Serving the needs of all families with young children, **Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning,...

Park Indigo Canada is a leading provider of parking services, committed to delivering exceptional customer experiences across multiple locations throughout Canada, is currently seeking a Call Center Team Lead to join our team. As a Call Center Team Lead, you will play a crucial role in driving our customer service initiatives and, with your dynamic and...

**Responsibilities**: - Supervise a team of Customer Service Representatives to ensure they meet performance targets and KPIs. - Monitor KPIs and adhere to SLAs (service level agreements) to maintain high standards of service delivery. - Lead, develop, and motivate the employees under your supervision. - Actively participate in recruitment. - Train and...

Ottawa, Ontario Sales Account Manager - French From $80,000 to $120,000 per year Spend your work week in the field, not at your desk. As a member of Uline’s sales team, you’ll meet with customers on-site and help them grow their business with products you’re proud to deliver. With territories across North America, grow your sales career with Uline....

A leading direct bank in Canada is seeking a Bilingual Client Service Specialist in Moncton. This full-time role involves delivering exceptional service, engaging clients, and providing education on financial products. Candidates must have strong communication skills in French and English and a passion for client service. The position offers flexibility in...

VIRTUAL61 - HomeRes - QC - BMO XXXXX Quebec,X0X 0X0 Understands customer needs and provides credit and lending-related sales and service to BMO customers or prospects. Advises customers on lending/credit strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures....

**Job Summary**: **Key Responsibilities**: - Respond promptly and professionally to customer inquiries in both French and English. - Identify customer needs and provide accurate, valid, and complete information using the appropriate tools and resources. - Resolve customer complaints and follow up to ensure resolution and satisfaction. - Maintain thorough...

A leading international technology firm is seeking a Senior Project Manager to oversee multiple complex projects across Africa. The ideal candidate will have strong project and stakeholder management skills, be proficient in French, and have a relevant educational background. Responsibilities include ensuring project delivery, coordinating cross-functional...