Lead Business Analyst

7 days ago

Greater Toronto Area, Canada HCLTech Full time

We are currently looking for a Lead Business Analyst with 10 to 15 years of experience in Payments Domain. Role Summary As a Lead Business Analyst , you will drive end-to-end business analysis for payment products and modernization initiatives. You will lead requirement gathering, solution design, and process optimization across multiple payment rails (Cards, UPI, NEFT/RTGS, ISO 20022, Cross-border). This role requires strong domain expertise, leadership in stakeholder management, and the ability to mentor junior BAs. Key Responsibilities Requirements Leadership Own business requirement gathering , impact analysis, and documentation (BRD, FSD, user stories). Ensure alignment with product strategy , regulatory mandates, and technical feasibility. Domain Expertise Deep understanding of card issuing/acquiring , UPI/A2A payments , ISO 8583/20022 messaging , and cross-border flows . Knowledge of merchant onboarding , settlement , chargebacks , and dispute lifecycle . Regulatory & Compliance Embed RBI guidelines , PCI DSS , tokenization mandates , AML/KYC , and scheme rules into requirements. Ensure compliance with authentication standards (EMV 3DS, SCA). Process Design & Optimization Create end-to-end process flows , journey maps , and operating models . Drive process re-engineering for efficiency and scalability. Stakeholder Management Act as a bridge between business and technology teams. Conduct workshops , manage senior stakeholder expectations , and resolve conflicts. Delivery Enablement Support solution design , UAT , and production readiness . Ensure traceability from requirements to delivery. Team Leadership Mentor junior BAs, review deliverables, and enforce best practices in documentation and analysis. Required Skills Strong knowledge of payment systems : UPI, IMPS, NEFT/RTGS, card rails, ISO 8583/20022. Familiarity with risk and fraud controls , tokenization , and data security . Expertise in requirements elicitation , BRD/FSD creation , and Agile methodologies . Hands-on with tools : JIRA, Confluence, Visio/BPMN modelling. Excellent communication , leadership , and problem-solving skills. Preferred Experience in banking or fintech environments. Exposure to real-time payments , API-based integrations , and event-driven architectures . Certifications: CBAP , Agile/Scrum , TOGAF (optional)

  • Business Analyst

    1 week ago

    Greater Toronto Area, Canada S2H Business Information Systems Full time

    **We and our customers are successful because**: - D2R-Collect are **Focused** on collecting - With higher success rates and fewer calls - D2R-Collect are easy to implement - A SaaS Application with no requirement for hardware or software installation - Simple to understand and use - Adaptable to our customers - and their clients' business practices -...

  • Lead Business Analyst

    6 days ago

    Greater Toronto Area, Canada HCLTech Full time

    We are currently looking for a Lead Business Analyst with 10 to 15 years of experience in Payments Domain. Role Summary As a Lead Business Analyst, you will drive end-to-end business analysis for payment products and modernization initiatives. You will lead requirement gathering, solution design, and process optimization across multiple payment rails...

  • Business Analyst

    3 weeks ago

    Greater Toronto Area, Canada Grand Software Solutions Full time

    Business Analyst Hybrid (Toronto, ON) The Business Analyst Will Be Business Analysts (BA) are the liaison between the business stakeholders, and the technology development teams, responsible for ensuring the business requirements are clearly documented and developed to meet the needs of the stakeholders. The BA will work within a project team ensuring all...

  • Business Analyst

    2 weeks ago

    Greater Toronto Area, Canada Procom Full time

    Business Analyst, Capital Markets - Regulatory & Securities Lending:On behalf of our Capital Markets client, Procom is searching for a Business Analyst, Capital Markets - Regulatory & Securities Lending for a 12-month role. This position is a hybrid position with 3 days onsite at our client's Toronto office.Business Analyst, Capital Markets - Regulatory &...

  • Senior Business Analyst

    3 weeks ago

    Greater Toronto Area, Canada Centrilogic Full time

    Senior Business Analyst About Centrilogic Centrilogic is a leading IT consulting firm serving clients across all industry verticals and the government sector. We specialize in delivering modernization projects, leveraging Microsoft technologies and agile methodologies to drive business transformation. Position Overview We are seeking a full-time, Senior...

  • Senior Business Analyst

    4 weeks ago

    Greater Toronto Area, Canada Centrilogic Full time

    Senior Business Analyst About Centrilogic Centrilogic is a leading IT consulting firm serving clients across all industry verticals and the government sector. We specialize in delivering modernization projects, leveraging Microsoft technologies and agile methodologies to drive business transformation. Position Overview We are seeking a full-time, Senior...

  • Business Analyst

    1 week ago

    Greater Toronto Area, Canada Stefanini, Inc Full time

    Stefanini Group is looking for a **Business Analys**t for a globally recognized company in Greater Toronto Area! **Jeff Saludes at (248) 936-5751 ** for faster processing. Thank you! **Role**:Business Analyst - Experience in large data projects, Power BI dashboards / reports along with AWS Redshift experience would be an asset - Leadership role - ability...

  • Senior Business Analyst

    5 days ago

    Greater Toronto Area, Canada Centrilogic Full time

    Senior Business AnalystAbout CentrilogicCentrilogic is a leading IT consulting firm serving clients across all industry verticals and the government sector. We specialize in delivering modernization projects, leveraging Microsoft technologies and agile methodologies to drive business transformation.Position OverviewWe are seeking a full-time, Senior Business...

  • Business System Analyst

    1 week ago

    Greater Toronto Area, Canada UniSysTech Consulting Full time

    We are seeking an experiencedSenior IT Business Analystto support large-scale technology initiatives across multiple programs. The ideal candidate will have a strong understanding ofSDLC,API integrations, and experience working in complex enterprise environments—preferably within thebanking or financial services industry.Key Responsibilities:Lead...

  • Business Analyst

    1 week ago

    Greater Toronto Area, Canada Highspring Full time

    As a Senior Business Analyst, you play a critical role in ensuring we are building the right products and processes to continuously improve the customer experience. Acting as the link between business and information technology partners, you will work with the business to identify ways to improve operational processes and the customer experience through...