Customer Success Specialist
6 days ago
Job Description Kapcharge is seeking a Customer Success Specialist with experience in delivering a positive customer experience, from onboarding to ongoing support. What We Offer Competitive salary Opportunities for professional development and career advancement Comprehensive health benefits Vibrant company social calendar Complimentary snacks, coffee & tea available all day Responsibilities As a member of the Customer Experience Team, act as a contact for customers, provide guidance, product knowledge, and support Assist with customer onboarding Prepare customer onboarding implementation plans Arrange product training sessions Proactively contact customers post-implementation based on account health metrics Build and maintain strong relationships with customers Support periodic business reviews, assess customer satisfaction Analyze customer performance data and reports to help identify areas for optimization and growth Respond to customer questions and inquiries Act as a customer champion by capturing feature requests and feedback Identify challenges and work cross-functionally to implement process improvements We are excited about you if you have A university or college diploma/degree 2+ years relevant experience in support, customer success, account management, or similar client-facing roles Bonus point for previous experience in onboarding, Saas, project management, or payments Tech-savvy with the ability to quickly learn and explain products Ability to prioritize and manage time effectively across multiple projects Strong communication skills, both written and verbal Enthusiasm to collaborate with customers and other team members Passion for delivering an amazing customer experience Job Type Full-time, onsite at our Montreal office (steps from the Du College metro station) #J-18808-Ljbffr
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Customer Success Specialist
4 hours ago
Montreal, Quebec, Canada Equisoft Full timeHYBRID - Québec City, CanadaWhat is Equisoft?Equisoft is a global provider of digital solutions for insurance and investment, recognized by over 250 of the world's leading financial institutions. We offer a comprehensive ecosystem of scalable solutions that help our customers meet all the challenges brought about by this era of digital transformation,...
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Customer Success Specialist
6 days ago
Montreal (administrative region), Canada EquiSoft Full timeCustomer Success Specialist page is loaded## Customer Success Specialistlocations: HYBRID - Montreal, Canada: HYBRID - Québec City, Canadatime type: Full timeposted on: Posted 6 Days Agojob requisition id: ReqID HYBRID - Québec City, Canada Equisoft is a global provider of digital solutions for insurance and investment, recognized by over 250 of the...
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Customer Success Specialist
6 days ago
Montreal, Canada Amilia Full timeOverview Join to apply for the Customer Success Specialist role at Amilia . Amilia is transforming the recreation and activities market with its innovative, purpose-built SaaS platform. Designed for municipalities, community centers, nonprofits, businesses, and recreation organizations, Amilia SmartRec streamlines operations, optimizes facility management,...
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Customer Success Specialist
6 days ago
Montreal, Canada MaintainX Full timeMaintainX is the world’s leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT‑enabled cloud‑based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 12,000 businesses including Duracell, Univar Solutions Inc., Titan...
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Customer Success Specialist
5 days ago
Montreal, Canada MaintainX Full timeMaintainX is the world’s leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern, IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 12,000 businesses including Duracell, Univar Solutions Inc., Titan America,...
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CUSTOMER SUCCESS SPECIALIST
6 days ago
Montreal, Canada High Tech Genesis Inc. Full timeLocation: Montreal, QC (on-site) Term: Permanent Languages: English (French, Spanish, Mandarin/Cantonese is an asset) High Tech Genesis is seeking a Customer Success Specialist, who will guide customers to success and resolve issues with clarity and care.We're seeking a strong communicator, curious learner, and empathetic problem-solver dedicated to creating...
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Observability Customer Success Specialist
16 hours ago
Montreal, Quebec, Canada Gala Solutions Full timePlease find below the JD for your quick reference:Location : Montreal, QC (3 days a week onsite)Role : Observability Customer Success SpecialistRequired Skills & Qualifications8+ years of experience in Customer Success, Observability Engineer roleBasic understanding of observability concepts and tools, particularly Prometheus.Experience with PythonBasic...
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Customer Success Specialist
1 week ago
Montreal, Quebec, Canada Merinio Full timeCustomer Success SpecialistVersion Française plus basMontreal / Hybrid (1 day per week onsite) / Full-timeMerinio is a fast-growing, venture-backed Quebec company. We develop a workforce management SaaS platform used daily by thousands of employees across Canada and the United States. Our solution helps organizations automate shift replacement calls, reduce...
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CUSTOMER SUCCESS SPECIALIST
6 days ago
Montreal (administrative region), Canada High Tech Genesis Full timeJoin to apply for the CUSTOMER SUCCESS SPECIALIST role at High Tech Genesis . At HTG you’ll push boundaries with the latest tech and collaborate with a team that loves what they do. Be part of a design services company that leads the world in technology and innovation. Responsibilities and Qualifications Respond to customer inquiries via email, phone,...
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Customer Success Specialist
1 week ago
Montreal, Raleigh, Toronto, Canada MaintainX Full timeMaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 12,000 businesses including Duracell, Univar Solutions Inc., Titan America,...
