Business Services Coordinator

About Us: Cassels Brock & Blackwell LLP is a leading national law firm focused on serving the transaction, advocacy and advisory needs of Canada's most dynamic business sectors. We have one of the largest business law practices in the country, serving multinational, national and mid-market clients from our offices in Toronto, Vancouver and Calgary. Our Culture: At Cassels, our mission is to attract, retain and promote individuals of exceptional ability and talent from as broad a range of backgrounds as possible. We offer meaningful career opportunities, invest in professional growth, and foster an inclusive environment. Our Firm's success is built on the unique skills, perspectives, experiences and values of each individual. We encourage a corporate culture that respects and celebrates the dignity, value and diversity of all. Role Overview: Our Vancouver office is currently recruiting for a Business Services Coordinator in our Facilities & Business Services Department, reporting to our Manager, Facilities and Business Services. The Business Services Coordinator plays a pivotal role in delivering a seamless and elevated experience across all touchpoints within our Vancouver office. This role requires exceptional organizational skills, discretion, and the ability to anticipate needs while ensuring all activities align with company policies and procedures. The successful candidate will be responsible for: Serving as a key point of contact for creating a welcoming, professional, and service-oriented environment for clients, guests, and internal team members. Supporting the Facilities & Business Services team in delivering high-touch, hospitality-driven service across all office functions. Coordinating meeting room setups, including furniture configurations, AV equipment, and catering, ensuring all events reflect a premium service standard. Providing polished and professional reception coverage, managing incoming and outgoing mail, and overseeing the ordering and restocking of office supplies. Maintaining cleanliness, organization, and supply levels in shared spaces such as kitchens, supply rooms, and print stations, with a focus on presentation and guest readiness. Actively participating in the office Health & Safety Committee and fulfill Fire Warden responsibilities as assigned. Other duties as assigned by the Manager, Facilities and Business Services. The successful candidate must have the following education, experience and/or demonstrated skills: Polished, professional demeanor with excellent interpersonal skills; able to work collaboratively while also demonstrating initiative and independence. 3-5 years of related experience in office operations, facilities coordination, or business services; luxury hospitality or high-end professional service background is an asset. Post-secondary education or equivalent professional experience required; undergraduate degree preferred. Exceptional organizational and time management skills, with the ability to manage multiple priorities and respond effectively in a fast-paced setting. Strong service orientation, with the ability to anticipate needs and deliver a consistently high standard of customer experience through clear verbal, written, and active listening skills. Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and comfortable learning new systems and tools. Flexible availability, including occasional overtime, to support events or operational needs. Physically capable of lifting up to 50 lbs independently and performing light physical tasks as required. Intermediate Occupational First Aid (OFA) certification is an asset. Employment Type : Permanent, Full-Time Salary Range: $50,000 - $60,000 Annually What we offer: Competitive compensation + Extended Health & Dental Care. RRSP Matching Program. Education/tuition allowance. Fitness Reimbursement Program. Diversity and Inclusion Centric Culture. A Culture of Wellness: Cassels recognizes the importance of wellness and provides a comprehensive program that addresses the mental and physical well-being of our employees by providing resources, services, training and support on an ongoing basis. A fully stocked kitchen with healthy snacks, plus coffee, tea, and drinks throughout the year. A business casual dress code (client/day specific). Employee referral bonus. Cassels is an equal opportunity employer with a strong commitment to diversity, inclusion, equity and an accessible environment. It is our priority to remove barriers to provide equal access to employment. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities. All qualified candidates are encouraged to apply, and we will provide appropriate accommodation for candidates with disabilities or accessibility needs throughout the recruitment process, upon request. Please contact our recruiter for any questions, accommodations or specific requests. We wish to thank all applicants for their interest, however, only candidates selected for interviews will be contacted. We regret that we are unable to respond to individual inquiries about application status, unless required for accommodation purposes.