Membership Coordinator

**Latincouver Cultural and Business Society** is a non-profit organization that brings together Latin Americans and Latin enthusiasts living in Vancouver to strengthen and celebrate the richness of our businesses and cultures. Our four pillars are:

- **Promoting Culture**: We promote cultural diffusion of Latin America in the Canadian context, promoting and enriching bilateral cultural support.
- **Connecting Business**: We provide possibilities for Latino entrepreneurship with effective management, thus generating assertive business links in Canada.
- **Supporting Community**:We watch over a community in Latin America with cohesion and mutual support, giving rise to growth with firm roots.
- **Empowering People**:We generate growth possibilities and empowerment of enthusiastic Latin Americans seeking opportunities in Canada.

**[Key Responsibilities]**

**Member Acquisition & Outreach**
- Develop and implement strategic initiatives to attract new members to the LCBC.
- Execute outreach campaigns in collaboration with the marketing team to promote membership benefits and opportunities.
- Represent LCBC at networking events, business expos, and community gatherings.

**Member Onboarding & Support**
- Serve as the primary point of contact for all business members, providing personalized support and guidance.
- Design and execute a seamless onboarding process, including welcome communications, orientation materials, and introductory sessions.
- Maintain up-to-date membership records in the CRM database and ensure all member interactions are properly tracked.

**Engagement & Retention**
- Build and nurture long-term relationships with business members, identifying opportunities to enhance their experience.
- Organize and coordinate engaging member-centric programming such as networking events, webinars, and business spotlights.
- Gather and analyze member feedback through regular check-ins and surveys to better understand evolving needs.

**Cross-Functional Collaboration**
- Partner with the marketing team to promote member stories, upcoming events, and exclusive member benefits.
- Collaborate with other Latincouver programs to align on goals and integrate member initiatives across platforms.
- Support outreach and engagement efforts related to the broader Latincouver business ecosystem.

**Reporting & Data Management**
- Track key metrics related to membership growth, engagement, and retention.
- Prepare regular reports for internal stakeholders with insights and recommendations.
- Ensure data integrity and accuracy in all member-related systems and platforms.

**What skills will the participant develop during this placement?**
- Adaptability
- Collaboration
- Communication
- Creativity and Innovation
- Digital Skills
- Numeracy

**[Qualifications]**
- 1+ years of experience in membership coordination, community engagement, or business development
- Familiarity with Latin American culture and challenges faced by immigrant entrepreneurs
- Self-starter with strong organizational and multitasking abilities
- Passion for community building and small business support
- Knowledge in design and managing platforms like Canva is a PLUS

**[Preferred]**
- Marketing and / or sales experience

**Requirements**:

- Languages: English (required) / Spanish and Portuguese (an asset)

**Working hours**: 20-24 hours per week

**This position is based on full commission**

**Job Types**: Part-time, Fixed term contract

**Benefits**:

- Casual dress
- Company events
- Flexible schedule

Application question(s):

- Are you eligible to work in Canada?

Work Location: In person