Community Business Manager

Job Title: Community Business Manager at Atria Management Company Location: Victoria, British Columbia, Canada Salary: CA$120,000.00-CA$130,000.00 Responsibilities Manage, in accordance with appropriate processes and procedures, collection and maintenance of resident data in Company systems, including but not limited to demographic and status changes, billing confirmations, and entering resident move in contracts. Manage the community’s accounting finances, utilizing independent judgment and discretion to analyze and verify submitted expenditures and budgetary matters for community departments. Responsible for interviewing, hiring, training, developing, and evaluating assigned staff. Manage and direct all accounts receivable and accounts payable functions of the community. Coordinate with the Executive Director and Human Resources Manager/Director the on‑site human resources and employment functions for the community, including but not limited to administrating employee leaves, advising and counseling on employment activities, including all hiring and on‑boarding processes, training and education on specified employee benefits, performing payroll administration and ensuring employees’ files are maintained in accordance with Atria Retirement Canada’s policies and applicable law. Participate in month‑end close processes of accrual preparation and analysis of general ledger and monthly financials in conjunction with Executive Director. Work in conjunction with the Executive Director with the preparation of operational and financial variance reports. Provide training and orientation to new employees and any applicable ongoing training for current employees. Work diligently toward the completion of special projects, requests, and assignments as appropriate. Assist in sales process by conducting inquiry tours and responding to general questions. Serve as the community’s “manager‑on‑duty” on a regular basis. Provide on‑call and overnight coverage as specified by schedule or as needed. Provide high levels of customer service in creating a first‑class dining experience for residents from time to time. Use independent judgment and discretion to address and solve issues before they become problems or complaints. Ensure that the business office meets Quality Enhancement standards at all times. Oversee and maintain all risk‑associated items including but not limited to workers‑compensation claims processes and community commercial vehicle licensing requirements. May perform other duties as needed and/or assigned. Qualifications Degree or diploma in Accounting, Business, Finance or a related field or an equivalent combination of education and experience. Working knowledge of provincial employment standards practices. Three (3) or more years’ work experience in business office management. Demonstrated ability to use independent judgment and discretion to make decisions designed to achieve Company expectations and goals for the community. Ability to perform or learn budget analysis and variance reporting. Proficient in using Microsoft Office and ability to operate standard office equipment. Position may require driving responsibilities (may use Company provided vehicle and/or personal vehicle). Must possess valid driver’s license. Must satisfactorily meet and be in compliance with Atria Motor Vehicle Policy standards. Benefits Paid holidays and PTO. Community employees may receive annual anniversary rewards dependent on classification. Benefits package also includes Health, Dental, Vision, and Life Insurance. Retirement Savings Plan / 401(k) employer match. Tuition reimbursement (U.S. Based Communities). Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location. Seniority Level Mid‑Senior level Employment type Full‑time Job function Sales and Business Development We create communities where employees thrive in their work, helping our residents thrive in their homes. Application Process It’s Easy to Apply Online – select the “Apply Now” button on the job that interests you. Plan on taking 5‑10 minutes to complete the application and select “Submit” when done – you’ll receive a confirmation email shortly thereafter. Keep your login and password handy as you’ll need it throughout the hiring process. Application Review – every application is given due consideration. If your experience and skills are aligned with the job requirements, we’ll contact you to schedule an interview. Interviews & Assessments – your interview will be conducted by phone or in person with an Atria recruiter or hiring manager. This process may include additional interviews, reference checks and skill assessments. Offer Letter – if you are chosen for the position, an offer will be made by phone and email. The email will include a letter which you’ll sign electronically, return to us and can download for your records. Post‑Offer Hiring Process – you’ll receive all needed forms, instructions and our contact information if you have any follow‑up questions. This process may include a background check and/or a drug screen. Check‑ins from your future team – as turnaround times vary for screening results, we’ll provide any needed updates and let you know what to expect for your first day on the job. First day and onboarding – congratulations – we’re excited to have you join our team Onboarding varies by position, but on your first day at Atria you’ll typically meet coworkers, take a workplace tour and begin any required training. Referrals increase your chances of interviewing at Atria Management Company by 2x. 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