National Account Manager

6 days ago

oakville, Canada CPG Executive Search Inc. Full time

National Accounts Manager


(National Customer Business Development Manager for Major / National Retail Grocery - Walmart, Sobeys, etc)


Oakvile,Ontario

On-site 3 days per week



The Company:


Our Client is premium, Canadian based, Food Manufacturer. With national distribution across Foodservice and Retail / Grocery categories, they continue to gain market-share and expand product lines. Innovation and delivering quality products to consumers is what they do best.


The Opportunity:


Our Client is seeking an experienced full time National Retail Sales Manager (NAM), focused on managing national key accounts. Primary responsibility will be to deliver sales results through innovative head office initiatives.


Responsibilities & Deliverables:


  • National responsibility with major retail banner customers being primarily regionally based in Ontario. (Head office account management experience with one of the following: Sobeys, Walmart, Loblaw, Metro and/or Costco is required.)
  • Strong business acumen, analytical skills and fact-based selling skills.
  • Lead all customer facing activities for Retail / Club businesses with goal of delivering net sales, market share and profit goals within authorized trade spend.
  • Develop strong long-term relationships with key trade personnel.
  • Execute timely presentation of all existing opportunities and new products
  • Ability to trouble- shoot problems and bring forward recommendations for solutions.
  • Formal negotiation training would be an asset.
  • Strong forecasting skills and ability to provide relevant insight into production planning to meet customer service expectations.
  • Effective communication of all programs including - ads, new products, customer specific marketing vehicles etc., to relevant internal departments.
  • Assist in Customer Trade Shows which may include set up, tear down and/or working the Show.
  • Conduct regular Account Planning and Customer reviews. Collect and disseminate business and competitive intelligence on account.
  • Manage risk, identify, communicate and suggest options to reduce and mitigate risk related to market, customer and competitive activities forward


Qualifications & Competencies:


  • A minimum of three (5) years account experience in National Account Management / Retail Sales and/or Business Development in the Food, CPG, Retail / Grocery sector.
  • Bachelor’s Degree highly preferred.
  • Proficiency with MS Office required.
  • Ability to Change: Adjusts to change and uncertainty, able to shift gears and can act in ambiguous or uncertain situations.
  • Business and Financial: Thinks critically about the marketplace and future trends to better understand the company’s competitive position and competitive advantage.
  • Collaboration / Teamwork: Fosters cross-­‐unit collaboration and builds and facilitates teamwork to get results.
  • Communication: Uses multiple communication strategies to gain support and commitment from others and mobilize them to take action.
  • Customer Focus: Works to determine customer needs and actively improve value chain in terms of service and delivery excellence.
  • Decision Making: Uses effective business judgment to achieve the right balance of data-­driven analysis vs. speed to arrive at the best decisions.
  • Directing and Developing Others: Effectively delegates responsibility for work, and monitors process, progress and results.
  • Drive for Results: Focuses on achieving goals and holds self and others accountable for expected results.
  • Innovation: Generates new and innovative ways or methods to market products and services.
  • Integrity and Values: Behaves in alignment with organizational values, is widely trusted and admits mistakes.
  • Problem Resolution: Develops others to take a proactive approach to anticipation, preventing, and solving problems.
  • Strategic Capability: Ensures that short-­‐term activities support long-­‐term strategic, organizational goals.

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