Digital Product Owner, Advisor Tools
3 weeks ago
You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement. Who We Are At Fidelity we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services – and we’re constantly seeking new and better ways to help our clients. As a privately‑owned company we boldly embrace innovation in all areas as we continue to grow our business into the future. Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best – both personally and professionally. What You’ll Do Reporting to the Manager, Digital Experience, the Digital Product Owner – Advisor Tools will help support delivery and maintenance of our proposal tools to evolve Fidelity’s digital experience to better serve our customers. The individual will be responsible for ensuring that Fidelity’s digital marketing products and platforms are developed so that they meet the goals of driving business results, integrating data and delighting users with a future‑proof approach, including AI, while continuously evolving to meet changing market demands and new opportunities. With this mandate they own the product backlog to deliver features and enhancements that achieve those goals. Own product roadmap and feature delivery following Agile best practices, orchestrating the implementation pipeline by owning the product backlog. Participate in regular scrum meetings, sharing updates on backlog items, implementations and roadmap refinements. Help implement streamlined scoping processes and governance mechanisms to minimize delays and support adherence to project timelines, budgets and quality standards. Stay up to date with industry best practices and emerging trends to support continuous improvement and innovation. Actively assess and mitigate product risk (financial, partner, marketing, sales, legal, and ethical risks) including ownership of proposal tools and fund data integrations. Support and implement technical enhancements to advisor tools to manage and deliver exceptional client experience. Conduct regular group exercises to identify opportunities for incremental functional improvements for advisor tools. Monitor and gather feedback from clients, sales and data insights to influence the feature roadmap. Set and track product success metrics and be accountable for how and when product enhancements are released into production as Product Owner. Maintain detailed documentation on features, business, technical and model requirements for new or existing tools/integrations. What We’re Looking For Completed university degree (bachelor’s) in Marketing, Business, Arts, Math, IT/Engineering or equivalent work experience. 5 years experience in digital marketing, computer science, digital analytics or digital customer experience (DCX) working within the Mutual Fund and ETF Investment industry. Deep expertise in digital product management as a product owner with working knowledge of Agile. 2 years working as a product owner, business analyst or technical role. 3 years in large‑scale technology implementations or website redesign across an organization. 3 years managing large‑scale web or platform implementations within marketing, financial services or advisor enablement. Nice to Have Experience supporting advisor tools or proposal platforms in asset management or financial services. Exposure to data‑driven personalization or recommendation systems. Experience or basic knowledge of Decibel, Medallia, Salesforce, Snowflake and Marketo is an asset. Experience with iOS and Android mobile application development practices (native, hybrid or both). The Expertise You Bring Experience creating agile product roadmaps, backlogs, business case development and ROI reporting. Demonstrated comfort with data integrations and documenting systems/processes (Salesforce, Snowflake, databases, etc.). Awareness of risk control and compliance processes in regulated financial institutions. Experience contributing to UX testing and continuous discovery processes. Experience with user analytics tools such as Adobe Analytics. Strong critical thinking and problem‑solving skills. Product strategy development driven by business goals, key metrics and outcomes. Experience in user behavioral analytics tools and methodologies. Excellent communication and leadership skills, both written and oral. The ability to drive consensus among key stakeholders. Leadership and presentation skills to passionately articulate product vision throughout the organization. Current work authorization for Canada is required for all openings. Some of the ways we help you feel valued and supported as part of our team Flexible working arrangements – 100% remote, hybrid and in‑office options. Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you. Comprehensive health benefits that start on your first day with 100% employer‑paid premiums, including up to $5,000 annually for mental health services and therapy. Parental leave top‑up to 100% of your salary for a period of 25 weeks. Up to $650 for home office equipment. Generous time‑off policy, including 2 paid days annually to volunteer at a charity of your choice. Diversity and inclusion programs, including an active network of Employee Resource Groups. Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement and monetary rewards for completing a required designation. Fidelity Canada is an equal opportunity employer Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans status, Aboriginal/Native American status, or any other legally‑protected ground. Accommodation during the application process Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation please email us at . No telephone inquiries or agencies please. We thank all applicants for their interest. Please be advised that only those selected for an interview will be contacted. #J-18808-Ljbffr
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Digital Product Owner, Advisor Tools
3 weeks ago
Toronto, Canada Fidelity International Full timeYou will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement. Who We Are At Fidelity we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services – and we’re constantly seeking new and better...
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Digital Product Owner: Advisor Tools
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Toronto, Canada Fidelity International Full timeA leading financial services firm in Toronto is seeking a Digital Product Owner to enhance their digital experience. In this hybrid role, you'll manage the product backlog for advisor tools, ensuring alignment with business objectives. The ideal candidate will have a bachelor's degree and 5 years of relevant experience in the Mutual Fund and ETF Investment...
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Toronto, Canada Fidelity International Full timeA leading financial services firm in Toronto is seeking a Digital Product Owner to enhance their digital experience. In this hybrid role, you'll manage the product backlog for advisor tools, ensuring alignment with business objectives. The ideal candidate will have a bachelor's degree and 5 years of relevant experience in the Mutual Fund and ETF Investment...
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