Learning Program Specialist

Learning Program Specialist (Bilingual) Company: Scotiabank Employment type: 12‑month full‑time contract Location: Toronto, Ontario, Canada Seniority level: Associate Job function: Human Resources Industry: Banking Overview The Learning Program Specialist is responsible for leading the delivery and implementation of Learning projects in partnership with the Learning Center of Expertise (COE) and collaborating with business lines, internal functional teams, and external vendors. The role ensures projects are executed according to scope, timeline, and objectives, adhering to the bank’s policies and procedures. The specialist may also support the Learning Program Managers in more complex learning programs. Responsibilities Ensure project objectives, scope and deliverables are clearly identified at project initiation. Develop project plans leveraging templates and procedures to ensure project is delivered according to project management practices. Conduct project kick‑off, status meetings and other ad‑hoc project meetings. Develop and maintain project RAID logs to ensure risks, issues, decisions and actions are identified and followed‑up to avoid impact to successful delivery of projects. Create and distribute regular project status reports to stakeholders. Champion a customer‑focused culture to deepen relationships with all partners, stakeholders and project team members. Consistently develop knowledge and understanding of the Bank’s learning platforms and technologies to effectively manage project deliverables and timelines. Be accountable for the implementation of learning programs with low to medium complexities and facilitate the learning program design, communications and evaluation plan, and hold intake sessions to determine execution plans. Maintain strong relationships with external vendors and facilitate meetings and discussions to ensure alignment across internal and external teams. Act as a central point of contact for all project‑related communication and work closely with the Learning COE to address and remove obstacles. Provide leadership and guidance to learning program implementation teams, ensuring alignment with established guidelines and standards. Qualifications Post‑secondary degree in Human Resources, Business or a related field. Strong project management skills with a minimum of 1 year experience in project management, preferably in learning and development. Experience working with project management information systems. Deep understanding and knowledge of Bank policies and procedures. Strong knowledge of organizational structure and internal dynamics. Strong understanding of global learning programs, policies, processes, and operations. Ability to work independently and collaboratively within a fast‑paced environment. Strong communication skills, both verbal and written. Attentive to details and deadlines; ability to manage multiple priorities. PMP or other Project Management designation is an asset. Certification in adult education is an asset. Spanish fluency is required for this role. Benefits Inclusive & collaborative working environment that encourages creativity, curiosity, and celebrates success. Competitive rewards package: Performance bonus, Employee Share Ownership Program, and Pension Plan Matching. Health benefits from day one. Career development and progression opportunities. EEO Statement We value diversity and are committed to creating an inclusive and accessible environment for everyone. If you require accommodation during the recruitment process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those selected for an interview will be contacted. #J-18808-Ljbffr