Guest Contact Centre Advisor
3 hours ago
About The Role Are you a great communicator? Are you passionate about delivering excellent customer service? If so, you might be the next Guest Contact Centre Advisor to join our Team. This is a part-time position, working any time from 2pm - 11pm. The Why… 50% off food when you are working $1 bowling Ongoing training and development, with the opportunity to fast track your career Access to our in‑house management training programs Mental health support benefits The What... Located in our Calgary Creekside location, our busy Guest Contact Centre takes calls from our guests, and we need highly motivated individuals who can work as part of our team to ensure that every call is answered quickly and professionally. You’ll be selling and advising our bowling experience to both current and potential customers through incoming and outgoing calls. You’ll recognize their needs to generate additional sales and ensure they receive the best offers. As a Guest Contact Centre Advisor, you’ll need a confident and professional telephone manner and be motivated and enthusiastic to ensure you and your team are achieving and exceeding our targets. As a committed team player, you’ll be flexible and dedicated at all times and you’ll ensure the best customer service is delivered to each and every customer. Here’s some of what you can expect as part of the role… Answer incoming calls in a timely and professional manner Ensure every call is completed to the required standard Work towards achievement of KPI’s and sales targets Take a pro‑active approach to generating bookings, following up any leads or referrals Recognize customer needs to ensure that each customer receives the most up‑to‑date package offer Build and maintain a clean and accurate database of customer records Ensure every customer who books via the call centre receives confirmation of their booking Conduct regular proactive outbound calling using directories and other information sources to consistently grow the Company’s database Ensure regular communication with both internal stakeholders Ensure that all available sales opportunities are maximized in order to achieve the sales targets Undertake any relevant training as requested Aim to always exceed customers’ expectations on every call The Who… The be a successful Guest Contact Centre Advisor, you’ll have: Confident and professional telephone manner Great relationship building skills Passionate about delivering excellent customer service Great communicator Previous sales call centre experience Motivated and enthusiastic Ability to work on own initiative Target driven Ability to problem solve Be a committed team player including being flexible and adaptable Splitsville Entertainment is Canada’s premier family entertainment centre Our modern facilities combine state‑of‑the‑art 10‑pin bowling, high‑quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one‑of‑a‑kind experience. At Splitsville, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued, and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company. #J-18808-Ljbffr
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Guest Contact Centre Advisor
2 weeks ago
Calgary, Canada Splitsville Entertainment Full timeAbout The Role Are you a great communicator? Are you passionate about delivering excellent customer service? If so, then you just might be the next Guest Contact Centre Advisor to join our Team. Part‑time Position Details This is a part‑time position, working any time from 2 pm – 11 pm. The Why… Join Splitsville as a Guest Contact Centre Advisor...
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Guest Contact Centre Advisor
7 days ago
Calgary, Canada Splitsville Entertainment Inc. Full timeAre you a great communicator? Are you passionate about delivering excellent customer service? If so, then you just might be the next Guest Contact Centre Advisor to join our Team. This is a part-time position, working any time from 2pm - 11pm. The Why… Join Splitsville as a Guest Contact Centre Advisor and in return you'll get: - 50% off food when you...
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Guest Contact Centre Advisor
2 weeks ago
Calgary, Canada splitsville Full time**The Why, the What and the Who...**: Splitsville Entertainment is Canada’s premier family entertainment center! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience. Are you a great communicator? Are you passionate about...
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Guest Contact Centre Advisor
7 days ago
Calgary, Canada splitsville Full time**The Why, the What and the Who...**: Splitsville Entertainment is Canada’s premier family entertainment center! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience. Are you a great communicator? Are you passionate about...
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Guest Contact Centre Supervisor
7 days ago
Calgary, Canada splitsville Full time**The Why, the What and the Who...**: Are you passionate about delivering an excellent guest experience through every call? Do you thrive in a fast paced, dynamic environment? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! The What... We are looking for a Guest Contact Centre...
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Guest Contact Centre Supervisor
3 hours ago
Calgary, Canada Splitsville Highfield Calgary Full timeAre you passionate about delivering an excellent guest experience through every call? Do you thrive in a fast paced, dynamic environment? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! The What... We are looking for a **Guest Contact Centre Supervisor** to join our team! -...
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Part-Time Guest Experience
1 week ago
Calgary, Canada Splitsville Entertainment Inc. Full timeA premier family entertainment center in Calgary, Canada, is seeking a part-time Guest Contact Centre Advisor to deliver excellent customer service. Responsibilities include answering calls and generating bookings while working toward KPIs. Ideal candidates will have strong communication skills and previous sales experience. Join a diverse and inclusive...
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Guest Experience
2 weeks ago
Calgary, Canada Splitsville Entertainment Full timeA premier family entertainment centre in Calgary is seeking a part-time Guest Contact Centre Advisor to join their team. This role focuses on delivering excellent customer service and requires confident communication skills to handle incoming and outgoing calls effectively. Candidates must be target-driven with previous sales experience and a passion for...
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Guest Experience
3 hours ago
Calgary, Canada Splitsville Entertainment Full timeA premier family entertainment centre in Calgary is looking for a Guest Contact Centre Advisor. This part-time role involves answering customer calls, advising on bowling experience, and proactively generating sales. Candidates should possess excellent communication skills, prior sales call centre experience, and a passion for customer service. Emphasis is...
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Calgary, Canada Distress Centre Calgary Full time**_Contact Centre Coordinator/Community Resource Specialist_** Hiring for: - 1. Monday - Friday Full-Time Evening Shift - 2. Sunday - Thursday Full-Time Overnight Shift - For over 50 years Distress Centre has served Calgary and Southern Alberta, providing 24-hour crisis support, information, and resources at no cost. Distress Centre does not define crisis....
