IT Service Desk Lead: Tech Support Leader

A leading service provider in Edmonton is seeking an IT Service Desk Manager to lead their Technical Support Services team. This role includes overseeing the Service Desk team, ensuring efficient resolution of technical issues, and driving continuous improvement. Ideal candidates will have over 3 years of experience in IT service desk operations, excellent...

Job Description About ESW – IT Business Advisors ESW-IT is an established IT Consulting Firm providing end-to-end IT services and solutions to small, mid‑sized, and enterprise businesses. At ESW-IT, we are focused on helping clients achieve their goals to drive strategic business value from IT. By combining our industry experience, technical expertise,...

An IT consulting firm is seeking a Service Desk Analyst to provide first-line support for IT-related incidents and service requests. Responsibilities include troubleshooting hardware and software issues, logging incidents, and assisting in onboarding processes. Candidates should have relevant education, certifications, and strong communication skills, with...

Join the ride! Position: IT Service Desk Manager Location: AutoCanada Home Office, Edmonton, AB Classification: Full-Time, Immediate Hire About The Role As a Service Desk Manager, you will be a key member of our Technical Support Services team, providing exceptional technical support and leadership to our internal customers. You will be responsible for...

Join the ride!Position: IT Service Desk ManagerLocation: AutoCanada Home Office, Edmonton, ABClassification: Full-Time, Immediate HireAbout the Role:As a Service Desk Manager, you will be a key member of our Technical Support Services team, providing exceptional technical support and leadership to our internal customers. You will be responsible for...

Join the ride! Position: IT Service Desk Manager Location: AutoCanada Home Office, Edmonton, AB Classification: Full‑Time, Immediate Hire About the Role As a Service Desk Manager, you will be a key member of our Technical Support Services team, providing exceptional technical support and leadership to our internal customers. You will be responsible for...

Service Desk Team Lead **PURPOSE** - The Service Desk Team Lead motivates, develops, and leads a team of Process Controllers, Service Desk Experts and Service Desk Agents to ensure delivery of Incident and Request management to agreed levels of service on a day-to-day basis. - Under the direction of the Service Desk Manager will ensure all Service Desk...

Join the ridePosition: IT Service Desk ManagerLocation: AutoCanada Home Office, Edmonton, ABClassification: Full-Time, Immediate HireAbout the Role:As a Service Desk Manager, you will be a key member of our Technical Support Services team, providing exceptional technical support and leadership to our internal customers. You will be responsible for...

Join the ridePosition:IT Service Desk ManagerLocation:AutoCanada Home Office, Edmonton, ABClassification:Full-Time, Immediate HireAbout The RoleAs a Service Desk Manager, you will be a key member of our Technical Support Services team, providing exceptional technical support and leadership to our internal customers. You will be responsible for overseeing the...

Job DescriptionAbout ESW – IT Business AdvisorsESW-IT is an established IT Consulting Firm providing end-to-end IT services and solutions to small, mid-sized, and enterprise businesses. At ESW-IT, we are focused on helping clients achieve their goals to drive strategic business value from IT. By combining our industry experience, technical expertise,...