Director of Sales
3 weeks ago
The employee’s responsibilities shall include, but not be limited to the following:
- Designing and implementing strategic plans to reach sales targets
- Developing and promoting weekly, monthly and quarterly sales objectives
- Drafting detailed and accurate sales reports
- Working with Sales team and Internal team to better service our customers
- Establishing a sales training program to train new sales representatives
- Meeting with other directors to ensure all departments are aligned with sales objectives
- Regularly meet with sales team (in-territory, by phone or by Zoom) to discuss sales strategies & improvements, gaining greater real estate with existing customers and opening new doors
- Dealing with Special Customer Requirements to build sales, to include: rebate negotiations based on tiered annual volume, free freight, discounts, incentives, etc.
- Resolving account disputes escalated from the Customer Service Manager
- In territory travel with all reps initially (to understand territory/customer nuances & rep approach/challenges), and moving forward, with regions experiencing sales deficiencies
- Travel to some or all of the following trade shows: Toronto Market Week; Atlanta Gifts & Home Furnishings Market (ATL Market), and other US Gift & Home Shows, as required; Paris Maison & Objet (to attend vendor strategic sales meetings, conduct supplier relations, attend vendor dinners & help source lines)
- Hiring & firing of sales representatives & agencies
- Territory divisionalization & sales team expansion
- Establishing sales programs & incentives to promote increased revenues
- Direct national/key accounts sales & administration and in-support of sales representative sold national/key accounts
- Motivating, cultivating and incentivizing rep performance
- Providing leadership to the field representatives, in establishing new market opportunities
- Organize Bi-Annual National Sales Meetings/training through Zoom
- Organizing provision of seasonal sales materials, catalogues & showroom samples for sales representatives with Sales Operations Coordinator or National Sales Manager
- Create marketing campaigns with Director of Marketing & Merchandising
- Report analysis (to determine territory productivity, etc.)
- Software integration support (SalesForce, Brandwise) with Systems Manager
CANDIDATE CRITERIA, KEY SKILLS & ASSETS REQUIRED
- Understanding of fashion/market trends & styles, and how they relate within the gift industry
- Advanced Microsoft Excel skills
- Entrepreneurial spirit and creative thinker with a dynamic personality, having a strong vision on how to meet core objectives
- Strong engagement in company objectives
- Strong technical/computer skills (with ability to extract reports from company’s ERP) and advanced understanding of MS Office applications
- Analytical skills
- Ability to motivate - interpersonal skills
- Understanding of overall industry dynamics amongst key manufacturers, distributors, agencies and reps, within Canada and the US
- Have a network of reps (and other industry contacts) to help facilitate hiring of strong rep candidates, across Canada
- Lives in the Greater Toronto Area (GTA), has the ability to travel daily to office in the GTA, if required, or willing to relocate from other parts of Canada
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