Customer Experience Manager
3 weeks ago
About the job Customer Experience Manager We are on the hunt for passionate individuals who crave excitement, innovation, and a workplace where every day feels like a new opportunity. We are currently seeking a candidate as our Customer Experience Manager . The ideal candidate for this role would have a resilient personality, a positive attitude and a desire for career growth and advancement. As our Customer Experience Manager , you will be the driving force behind our efforts to create, enhance, and maintain world‑class customer experiences. You will work closely with cross‑functional teams to ensure our customers’ needs are met and exceeded at every touchpoint. What you will get: Competitive reward and benefits package such as health insurance, retirement plans, and other benefits Opportunities for professional growth and development. A supportive and collaborative work environment. Remote work environment. The chance to make a meaningful impact on our customers and our business. As our customer experience manager, you are required to: Develop and implement customer experience strategies that align with the company’s goals and vision. Analyze customer feedback and data to identify areas for improvement and drive initiatives to enhance customer satisfaction. Collaborate with marketing, sales, and product teams to ensure a cohesive customer journey. Train and mentor customer-facing staff to deliver exceptional service and support. Monitor and report on key performance metrics related to customer experience. Address and resolve escalated customer issues with empathy and efficiency. Stay up-to-date with industry trends and best practices to continuously improve our customer experience. Qualifications & Requirements: Proven experience in a customer experience or customer service leadership role. Strong analytical skills with the ability to interpret data and make data-driven decisions. Excellent communication and interpersonal skills. Ability to manage multiple projects and priorities in a fast‑paced environment. Proficiency in CRM software and customer service tools. A customer-centric mindset with a passion for delivering exceptional service. #J-18808-Ljbffr
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Customer Service Representative
2 weeks ago
Winnipeg, Canada eCom Customer Care Full time**We are hiring full-time, permanent Customer Service Representatives (CSRs) to join our team! CSRs are responsible for delivering top notch service to clients while promoting a variety of products and services.** **CSRs are responsible to**: - Efficiently and effectively manage high customer call volumes. - Identify and address customer needs, providing...
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Customer Experience Manager
4 weeks ago
Winnipeg, Canada American Income Life Full timeAbout the job Customer Experience Manager We are on the hunt for passionate individuals who crave excitement, innovation, and a workplace where every day feels like a new opportunity. We are currently seeking a candidate as our Customer Experience Manager. The ideal candidate for this role would have a resilient personality, a positive attitude and a desire...
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Customer Experience Manager
1 week ago
Winnipeg, Canada Westburne Full time**Westburne Electric**, a division of Rexel Canada Electrical Inc., is a leader in electrical product distribution, participating in the commercial, residential, industrial and institutional markets across Canada. We are currently looking for a self-motivated individual to become an integral part of our team at our **Winnipeg** location. If you want to work...
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Customer Experience Manager
6 days ago
Winnipeg, Canada Mobile Tech Lab Full time**Mobile Tech Lab is seeking a customer experience manager for our Winnipeg locations, we currently have openings at the following locations**: U-1765 Kenaston Blvd, Winnipeg, MB 80-2200 McPhillips Street, Winnipeg, MB F-2020 Corydon Avenue, Winnipeg, MB 25-845 Dakota Street, Winnipeg, MB 670-1615 Regent Avenue West, Winnipeg, MB 1530-300 Mystery Lake...
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Pt Customer Experience Manager
6 days ago
Winnipeg, Canada Michaels Stores Full timeStore - WINNIPEG-POLO PARK, MB Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. - Assist Store Manager in leading and managing adherence to Standard...
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FT Customer Experience Manager
3 weeks ago
Winnipeg, Canada Michaels Stores Full timeDeliver a customer centric shopping experience by managing and delivering effective front‑end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Responsibilities Assist Store Manager in leading and managing adherence to Standard Operating...
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Temporary Customer Experience Manager
2 weeks ago
Winnipeg, Canada Michaels Stores Full timeStore - WINNIPEG-ST VITAL, MB Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. - Assist Store Manager in leading and managing adherence to Standard...
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FT Customer Experience Manager
4 weeks ago
Winnipeg, Canada Michaels Stores Full timeDeliver a customer centric shopping experience by managing and delivering effective front‑end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.ResponsibilitiesAssist Store Manager in leading and managing adherence to Standard Operating Procedures...
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FT Customer Experience Manager
3 weeks ago
Winnipeg, Canada Michaels Stores Full timeDeliver a customer centric shopping experience by managing and delivering effective front‑end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.ResponsibilitiesAssist Store Manager in leading and managing adherence to Standard Operating Procedures...
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FT Customer Experience Manager
4 weeks ago
Winnipeg, Canada The Michael's Companies Full timeFT Customer Experience Manager page is loaded## FT Customer Experience Managerlocations: Winnipeg-1949 Bishop Grandin Blvdtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R00296280Store - WINNIPEG-ST VITAL, MBDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations....
