Vice-President, Commercial Banking, Products, Solutions and Channels

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

Reporting to the Senior Vice-President, Cash Management and Business Banking, the Vice-President, Commercial Banking, Products, Solutions and Channels has overall responsibility for the strategic development, management and profitability of the business deposits, cash management products, electronic delivery channels and data in the context of the overall Commercial strategy. The role is accountable to build revenue and enhance the client experience, while addressing the unique needs of clients in the commercial and wholesale banking segments.

The Vice-President will be responsible for:

The development and achievement of integrated product strategies.

The provision of guidance, strategic direction and leadership relative to the management of established products and the creation of new products and business offers to deliver a superior client experience.

The effective development and management of internal relationships across segments and other partners and stakeholders.

Ensuring the end-to-end competitiveness and profitability of deposit products, cash management products and electronic delivery channels.

Business Technology, Data Governance and Special Initiatives - overall responsibility to establish, build and manage a Centre of Excellence for Commercial Banking data governance and oversee some of the Commercial and Business Banking technology applications.

As an organizational leader, this role champions:

CIBC employee experience principles:

Always professional… so our team members can excel and be their best professional self.

Radically simple… so our team members can focus on what they need to do and make an impact.

Genuinely caring… so our team members can feel valued for who they are and what they contribute.

CIBC leadership capabilities:

Envisions the future…to innovate purposefully to create new value and harness new capabilities in order to meet the evolving needs of our diverse stakeholders.

Inspires hearts and minds…to build an inclusive culture where we make bold choices, collaborate, and empower others to take chances and do what’s right for our stakeholders.

Drives action and impact, together…to align with urgency around what matters, making decisions with speed and always making a real difference.

What You’ll be Doing

Products & Solutions

Lead development of the integrated strategy for the cash, deposit and lending businesses for ongoing revenue and profit growth, pursuing new opportunities and keeping CIBC competitive in services that are key to the franchise.

Guide the innovation, development, production, pricing, promotion and delivery of deposit and payment products and services to achieve planned results, and manage risk.

Monitor, analyze, and review business trends and operating patterns related to the major strategies and ensure the development and implementation of appropriate responses.

Investigate and collaboratively develop unique and innovative product propositions and capabilities to enable the segments to achieve their business goals, and to develop new revenue and profit opportunities for CIBC. Follow established business case and project management disciplines.

Develop and leverage portfolio, product, segment and client analytics to optimize ongoing profitability and identification of sales and pricing opportunities.

Develop strong relationships with industry associations to stay abreast of changing industry trends and research as input to new product development, pricing and marketing.

Leadership

Provide leadership and guidance to a team of professionals to ensure individual and business goals are achieved and/or exceeded. This includes attracting, aligning, motivating, and retaining a team with the competencies to meet present and future business goals.

Foster relationships with key business partners (Relationship Teams, Client Sales Support, Technology, Risk Management, Personal and Business Banking, Global Capital Markets, AML, Project Delivery, Legal, etc.) to ensure the business is well positioned to achieve the business and financial objectives.

Ensure exceptional staff are recruited, developed, trained, motivated, fairly compensated and retained.

Establish, monitor and refine goals, objectives and priorities and ensure that roles and accountabilities are defined and understood by all staff.

Provide opportunity for learning and development in the technically complex area of Commercial Banking products and services.

Digital Channels

Provide counsel to the Senior Vice-President on a wide range of topics, related to digital Channels as it relates to Commercial, Corporate and Business Banking.

Oversee, cultivate and manage all vendor (direct and indirect) relationships and contracts related to all channels and products.

Recommend and implement solutions to problems/issues that impede the growth and success of our Digital Channels.

Support the monitoring and management of Digital Channels and User Experience cost structures for both direct and support costs, ensuring effective use of corporate resources.

Ensure a robust customer experience with competitive differentiation for Commercial, Corporate and Business Banking and Advice.

Support the drive for adoption and usage of digital channels to support Commercial, Corporate and Business Banking needs.

Manage the digital channels project portfolio to ensure projects are delivered on time and budget.

Act as executive sponsor for all digital channels related governance, project oversight and risk management activities relating to Commercial, Corporate and Business Banking.

Relationship development and management of CIBC’s digital channel strategic partners.

Business Technology, Data Governance and Special Initiatives

Oversight of an integrated data strategy for CIBC Commercial Banking with a view towards building and managing a strong data foundation for the business.

Enhance the existing data quality within the business, building external data integration, establishing rigor around master data management and building near real-time data access.

Provide guidance, strategic direction and leadership relative to the management of certain existing technology applications and development and implementation of some new technology applications.

What We’re Looking For

Experience in domestic/international financial services at the senior management level.

Marketing, business, technology and product development orientation.

Conceptual, innovative and progressive mindset with the ability to envision future opportunities with a pragmatic understanding of current reality combined with the managerial expertise to implement.

Strong leadership skills, experience leading product management professionals.

Advanced negotiation and financial skills.

Effective communication, presentation and relationship building skills.

Experience leading large, complex projects.

Strong ability to work effectively in a constantly changing and highly matrixed environment.

Excellent analytical, organizational and general management skills.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location Toronto-81 Bay, 10th Floor

Employment Type Regular

Weekly Hours 37.5

Skills Product Solutions