Customer Experience Specialist
2 weeks ago
Company: Mobile Auto Solutions The Customer Experience Specialist - Provides general support to Mobile Auto Solution Technicians in the effort to provide exceptional customer experience. Key Job Responsibilities Works on a team that receives calls, emails, and website based service requests and organizes them for technicians to complete. Coordinates with technicians to answer technical questions for customers Coordinates with technicians to provide quotes for services needed Coordinates with management to resolve customer issues Coordinates vehicle transport to and from calibration centers Minimum Education and/or Experience Required for the Job Experience with Google Workspace High School diploma or GED required, additional education is preferred Required Knowledge, Skills, & Abilities Read, write, and speak English Use computers, computer software, email, and office equipment, including the ability to type or otherwise input data and/or characters into a computer system Interact with people from diverse demographic backgrounds (bi-lingual is a plus) PC knowledge is required. Other Requirements Light – Lifting 10-20 pounds Handling/Fingering (hours) Sitting (hours) Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success MAS offers the comprehensive benefits you expect from an industry leader, including: Annual Paid Time Off (PTO) plans 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week 6 paid holidays annually Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 401(k) Retirement Plan with company match Employer Paid Short-Term Disability & Life Insurance Additional Voluntary Life Insurance Continuing Education Opportunities Free Prescription or Non-Prescription Safety Glasses annually Annual Voluntary Uniform Stipend Mobile Auto Solutions is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: Hourly: $20 - $25 per hour Compensation is commensurate with skill, education and experience. #J-18808-Ljbffr
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Customer Experience Specialist
1 week ago
Ottawa, Canada Epopack Full time**About Epopack** Epopack is a leading manufacturer in the cosmetics packaging industry, established in Taipei, Taiwan. Our founder went to a recycling station to volunteer as a way to give back, and while volunteering, learned that the packaging produced by Epopack’s factory could not be recycled or reused. It was frustrating to learn that Epopack’s...
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Customer Experience Specialist
2 weeks ago
Ottawa, Canada Versature Full timeWhat we do. We are a VoIP telecommunications provider for businesses in Canada. We supply a communications solution aimed at improving the way Canadian organizations connect - our solutions are available through your browser, mobile device, and desk phone. Who we are. Net2phone Canada is breaking down the pre-conceived barriers in Canadian Telecom. We are a...
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Customer Experience Specialist
2 weeks ago
Ottawa, Canada Versature Full timeWhat we do.We are a VoIP telecommunications provider for businesses in Canada. We supply a communications solution aimed at improving the way Canadian organizations connect - our solutions are available through your browser, mobile device, and desk phone.Who we are.Net2phone Canada is breaking down the pre-conceived barriers in Canadian Telecom.We are a true...
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Customer Experience Specialist
2 weeks ago
Ottawa, Canada Versature Full timeWhat we do.We are a VoIP telecommunications provider for businesses in Canada. We supply a communications solution aimed at improving the way Canadian organizations connect - our solutions are available through your browser, mobile device, and desk phone.Who we are.Net2phone Canada is breaking down the pre-conceived barriers in Canadian Telecom.We are a true...
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Customer Experience Specialist
2 weeks ago
Ottawa, Canada Mobile Auto Solutions, LLC Full timeCompany: Mobile Auto Solutions The Customer Experience Specialist - Provides general support to Mobile Auto Solution Technicians in the effort to provide exceptional customer experience. Key Job Responsibilities Works on a team that receives calls, emails, and website based service requests and organizes them for technicians to complete. Coordinates with...
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Customer Experience Specialist
2 weeks ago
Ottawa, Canada Mobile Auto Solutions, LLC Full timeCompany: Mobile Auto Solutions The Customer Experience Specialist - Provides general support to Mobile Auto Solution Technicians in the effort to provide exceptional customer experience. Key Job Responsibilities Works on a team that receives calls, emails, and website based service requests and organizes them for technicians to complete. Coordinates with...
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Ottawa, Canada Air Canada Full timeA major airline in Ottawa is hiring a Bilingual Customer Experience Specialist for a customer-facing role at the airport. In this position, you will assist passengers ensuring their travel experience is smooth and efficient. Candidates should be bilingual in English and French, have strong interpersonal skills, and the ability to manage responsibilities...
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Ottawa, Canada Air Canada Full timeA major airline in Ottawa is hiring a Bilingual Customer Experience Specialist for a customer-facing role at the airport. In this position, you will assist passengers ensuring their travel experience is smooth and efficient. Candidates should be bilingual in English and French, have strong interpersonal skills, and the ability to manage responsibilities...
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Bilingual Customer Experience Specialist
3 weeks ago
Ottawa, Canada Sym-Tech Dealer Services Full timeCelebrating 53 years of growth, Sym-Tech is the leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow...
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Document Fulfillment Specialist
2 days ago
Ottawa, Canada Your Mortgage Specialist Full time**Now Hiring: Document Fulfillment Specialist** **About Us** We are a leading mortgage team recognized for delivering an outstanding client experience. Our reputation is built on years of service excellence, powered by a team of dedicated professionals, proven systems, and a commitment to going above and beyond. We’re proud of the strong relationships...
