Platform Specialist

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity: Platform Specialist Who we are looking for: Rogers is currently seeking a Network Specialist (DevOps) reporting to the Manager of PON Technology & Enterprise Network Operations, the successful candidate will maintain operating excellence through leadership and teamwork in accordance with corporate and departmental objectives, policies and procedures related to customer service, costs, productivity and quality. We are open to hire for our Calgary or Greater Toronto Area Location. As part of the recruitment process, successful candidates will be required to complete criminal and credit background checks. What you will do: Serve as top-tier escalation point for fault identification, isolation, analysis, and resolution across IP and Access network platforms. Lead design and deployment of cost-effective network architectures for Rogers Enterprise and FTTH infrastructure (Broadband Network Gateway, OLT). Prepare comprehensive engineering documentation, including Work Orders, Design Specifications, BOMs, and technical standards. Develop and implement automation solutions to streamline equipment turn-up, software upgrades, provisioning, and troubleshooting. Plan, prioritize, coordinate, and manage network infrastructure projects from inception to deployment. Oversee ongoing provisioning activities for FTTH and optimize associated workflows. Conduct in-depth performance and fault analysis, recommending innovative resolution strategies through testing and fault reproduction. Configure, manage, and maintain IP & Access network elements and technology platforms. Support change control processes with impact analysis, method of procedure reviews, implementation, and post-verification. Maintain accurate and up-to-date network design and support documentation. Ensure seamless integration of new technology platforms and services into existing IP & Access networks. Design and implement automation tools and scripts using a combination of in-house and open-source technologies. Identify new automation opportunities through data-driven analysis to improve workflows and operational efficiency. Provide expert-level support in an on-call environment, ensuring rapid response and resolution. Ensure compliance with Health and Safety legislation and corporate policies What you bring: Degree or Diploma in Networking or Technology. Over 5 years of experience in IP-based or Access Network Service Provider environments, preferably in Engineering or Network Operations roles. Over 3 years of experience in network programmability and automation within Network Operations, utilizing languages such as Java, Python, Ruby. Skilled in SDLC tools including Jenkins, Git, GitHub, and Ansible. Proficient in working with data formats like XML, JSON, and YAML, and experienced with APIs such as NETCONF and RESTCONF, including model-driven architectures using YANG. Knowledge of data analytics and streaming telemetry. Experience with log parsing and visualization tools such as Splunk, Grafana, and other. Strong competencies in innovation, creative thinking, problem solving, sound judgment, and active listening. Hands‑on experience with networking technologies including routers, switches, firewalls, routing, subnetting, and core network protocols. Deep understanding of TCP/IP and advanced routing protocols: OSPF, IS-IS, BGP, EIGRP, MPLS, MPLS VPN, EVPN, FTTH Subscriber Management, and IP Multicasting. Practical experience with Nokia (ALU) Service Router 7750 SR and/or OLT systems including XGS-PON and EPON/10G-EPON architectures; experience with both is considered a strong asset. NRS-II+/SRA certification also considered an asset. Knowledge of DDoS mitigation platforms; experience considered an asset. Lean Six Sigma methodology experience; certification considered an asset. Proven ability to work collaboratively in team environments with a methodical, organized, and professional approach. Strong ownership mindset with ability to coordinate and resolve complex network issues. Engineering background with proven ability to design, implement, and optimize complex network solutions. Expert‑level support of change control processes including impact analysis, procedure review, implementation, and verification. Exceptional analytical and structured troubleshooting skills. Effective communicator with strong oral and written communication abilities. What’s In It for You Competitive salary & annual bonus Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs. Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores. Paid time off for volunteering Company matching contributions to charities you support Rogers First: priority in applying to internal roles of interest Wellness Programs: Homewood employee & family assistance program Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions Low or no-cost fitness membership with access to virtual classes Our commitment to the environment and diversity: Work for an organization committed to environmental protection Strong commitment to diversity and inclusion with employee resource groups supporting equity‑deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great. To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role. Schedule:Full timeShift: No SelectionLength of Contract: Not Applicable (Regular Position)Work Location:8200 Dixie Road (101), Brampton, ONTravel Requirements: Up to 10%Background Check(s) Required:Posting Category/Function: Technology & EngineeringRequisition ID: At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us For any questions, please visit the Recruitment Process FAQ . Posting Notes: No Selection Location: Brampton, ON, CA Toronto, ON, CA Being a Rogers team member comes with some great perks & benefits including: Health & well-being benefits Donation matching Paid time off for volunteering Wealth Accumulation including: Pension plan & Employee stock options Generous employee discounts Leadership development, Mentorship, and Coaching programs *available for full-time and part-time permanent employees, some restrictions apply #J-18808-Ljbffr