Surety Account Manager

3 weeks ago

Vaughan, Canada RDA Insurance Full time

About the Company: RDA Insurance, Bonds & Financial Services is a leading insurance adviser in the construction industry. We are a dedicated team of professionals with a commitment to delivering high-quality insurance and bonding solutions for the construction sector. Our dedicated Bond Department with Powers of Attorney for all major Bond Companies is expanding and how has two opening for Bonding Account Managers.


About the Role: Working in our surety division means you will be responsible for managing a portfolio of clients, maintaining and developing relationships with clients, ensuring the delivery of superior service, and achieving business growth objectives. This role requires some knowledge of surety bonds (or the wiliness to expand and learn this specialized area of insurance), excellent communication skills, and the ability to manage multiple tasks and projects effectively.


Responsibilities:

Client Relationship Management:

  • Develop and maintain strong relationships with existing clients, understanding their needs, and providing tailored solutions.
  • Act as the primary point of contact for clients, addressing inquiries, concerns, and requests in a timely and professional manner.

Account Management:

  • Oversee the day-to-day operations of client accounts, ensuring all transactions are processed accurately and efficiently.
  • Monitor and manage the issuance, renewal, and cancellation of surety bonds.
  • Ensure compliance with internal policies and external regulations.

Business Development:

  • Identify opportunities for business growth within existing accounts
  • Underwriting and Risk Assessment:
  • Collaborate with underwriters to assess the creditworthiness and risk of clients.
  • Provide necessary documentation and information to underwriters to facilitate the issuance of surety bonds.

Team Leadership and Collaboration:

  • Work closely with colleagues across departments to ensure seamless service delivery.
  • Market and Industry Knowledge:
  • Stay updated on industry trends, market conditions, and regulatory changes affecting surety bonds.
  • Share insights and knowledge with clients and internal teams to maintain a competitive edge.

Reporting and Documentation:

  • Prepare and present regular reports on account performance, market trends, and business development activities.
  • Maintain accurate and up-to-date client records and documentation.


Qualifications:

  • Bachelor’s degree in Business Administration, Finance, or a related field.
  • Minimum of 2-3 years of business experience
  • Bonus if you have understanding of surety bonds, underwriting processes, and risk assessment.
  • Excellent communication, negotiation, and interpersonal skills.
  • Proven ability to manage multiple accounts
  • Ability to use CRM software and other relevant tools
  • Extremely detail-oriented with strong organizational and problem-solving skills.

Skills:

  • Strong client relationship management skills.
  • Ability to analyze financial statements and assess credit risk.
  • Sales and business development acumen.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software.

Working Conditions:

  • Full-time position, Monday to Friday.
  • May require occasional travel to meet with clients or attend industry events.
  • Office-based with the possibility of remote work depending on company needs.

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