Administrator, Technical Tools IT

We require all our head office associates to be proficient in French, spoken and written. Position is REMOTE : The selected candidate must reside within 250 km of our BOUCHERVILLE (Qc) office. At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match. Technical Tools Administrator Industry Retail Job Summary The Technical Tools Administrator is responsible for the administration, support, and optimization of enterprise integration and scheduling tools within a large-scale retail IT environment. This role ensures the reliability, performance, and security of critical systems supporting data exchange and business operations. The ideal candidate is highly experienced, adaptable, and comfortable working in complex, high-availability environments. Key Responsibilities Administer, support, and maintain enterprise middleware and integration platforms including TIBCO (AMX-BPM, BusinessConnect, BusinessWorks, EMS) , Informatica , and AppWorx (Application Manager) . Manage and support data exchange solutions such as EDI, AS2, X12 , and related protocols. Perform system monitoring, troubleshooting, incident resolution, and root cause analysis. Develop and maintain automation scripts using Korn Shell (Bash) and Ansible . Administer and support Linux-based systems in production environments. Support Java-based applications and middleware components. Manage digital certificates , including renewal, deployment, and troubleshooting. Collaborate with internal teams to ensure system availability, performance, and compliance with operational standards. Participate in change management, upgrades, and continuous improvement initiatives. Produce and maintain technical documentation using tools such as Confluence . Work with ITSM processes and tools, including ServiceNow . Required Qualifications University degree in Computer Science, Information Technology, or equivalent experience. Minimum of 8 years of experience in large-scale enterprise or data center environments. Strong hands-on experience with: TIBCO middleware components Informatica and AppWorx Linux operating systems Scripting (Bash/Korn Shell, Ansible) Java environments Certificate management Practical knowledge of Microsoft Office , Confluence , and ServiceNow . Assets (Nice to Have) Practical knowledge of Oracle databases . Key Competencies Strong ability to adapt to change in a fast-paced environment. Excellent organizational skills with a strong focus on service quality. Proven decision-making abilities and sense of responsibility. Strong team player with effective communication skills. Customer-oriented mindset with attention to detail and reliability.. By joining the RONA family, you’ll enjoy many benefits, such as: A childcare centre that can accommodate up to 78 children A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stations Electric car charging stations A fitness centre, sports activities, and showers Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations) Benefits: retirement savings plan, annual bonuses, student incentive program, etc. Career growth opportunities within the company An inclusive and safe working environment Promotion of work-life balance An employer that’s involved in the community And much more If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.