Principal Customer Success Manager
2 weeks ago
Why consider this job opportunity: Salary up to $130,000 per year Flexible vacation days and quarterly mental health days for recharging Comprehensive benefits package covering 100% of medical, dental, and vision for employees, with 75% coverage for dependents Opportunities for professional development and growth within the organization Access to the latest Apple products to enhance work efficiency Engage in Employee Resource Groups (ERGs) that support diversity and inclusion initiatives What to Expect (Job Responsibilities): Develop tailored success plans for enterprise customers based on their business goals and use cases Lead onboarding, adoption, quarterly business reviews (QBRs), renewals, and expansion efforts for your book of business Build and maintain strong relationships with customer stakeholders, including C‑suite leaders Collaborate closely with internal teams to address customer pain points and close product gaps Leverage data and insights to create compelling value stories and manage risk proactively What is Required (Qualifications): 5+ years in Customer Success, Account Management, or a similar role in SaaS Proven experience owning and growing enterprise customer relationships with $100k+ ARR Strong executive presence, consultative communication skills, and business acumen Experience managing complex product implementations and long customer lifecycles Ability to operate independently, drive strategy, and thrive in ambiguity How to Stand Out (Preferred Qualifications): Bonus: experience with RevOps, sales performance management, or compensation software #SalesPerformanceManagement #CustomerSuccess #CareerGrowth #CompetitiveBenefits #DiversityAndInclusion We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer. #J-18808-Ljbffr
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, , Canada 1Password Full timePrincipal Customer Success Manager, Strategic Accounts Join to apply for the Principal Customer Success Manager, Strategic Accounts role at 1Password About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is...
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Remote (United States | Canada) 1Password Full time1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our...
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Strategic Accounts Leader
3 weeks ago
, , Canada 1Password Full timeA leading cybersecurity firm in Canada is seeking a Principal Customer Success Manager for strategic accounts. The ideal candidate will have over 10 years of experience in Customer Success, with a track record of managing enterprise-level customers. Responsibilities include driving customer engagement, leading executive business reviews, and mentoring...
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Customer Success Manager
3 weeks ago
, , Canada Morson Edge (Technology) Full timeEnterprise Customer Success Manager (Canada, Remote) International Customer Success Team Our Global SaaS client is seeking an experienced, Canada-based Customer Success professional to support their growing international business. As an Enterprise Customer Success Manager, you’ll manage a portfolio of global enterprise accounts, guiding customers through...
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Customer Success Manager
3 weeks ago
, , Canada Remotely Full timeWe are currently seeking a passionate and organized Customer Success Manager to join our global team. This is a remote position for candidates based in the United States or Canada. Customer Success in Ciloo Customer Success is vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our service and...
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Bay Street, Suite , Toronto, Ontario, Canada ServiceNow Full timeCompany Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
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Customer Success Manager
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, , Canada Panoptyc Full timeJoin to apply for the Customer Success Manager role at Panoptyc Get AI-powered advice on this job and more exclusive features. About Panoptyc At Panoptyc, we're on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across the United States. From Fortune 500 giants to local...
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Customer Success Manager
1 week ago
Canada Quest Software Full timeOverview:Quest Software has a two-pronged mission focused on helping organizations manage and secure their Microsoft environments and leverage their data effectively.First, Quest aims to be the leading partner for modernizing, protecting, and securing hybrid Active Directory, Entra ID, and Microsoft 365 environments. They provide critical solutions for...
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Customer Success Manager
2 weeks ago
, , Canada Aux Mode Full timeThe Customer Success Manager works to ensure the success of our portfolio of clients. CSM will accomplish this by intimately knowing Aux Mode’s clients and services and building strong relationships with our clients. CSM will be responsible for supporting the daily operation and maintenance of client accounts, organizing client data and information and...
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Customer Success Manager
3 weeks ago
, , Canada Plooto Full timeJoin us to apply for the Customer Success Manager role at Plooto About Plooto Plooto is a fast-growing Canadian fintech company on a mission to revolutionize how businesses manage payments. We help accounting firms and their clients automate and simplify payables, receivables, and workflows, saving time and unlocking growth. As a nimble start-up, we thrive...
