ACCOUNT MANAGER OR SENIOR ACCOUNT MANAGER, SPECIAL ACCOUNTS – Across Ontario

We are banking at another level. Choosing BDC as your employer means working in a healthy inclusive and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently to fuel the success of Canadian entrepreneurs. Choosing BDC as your employer also means : Flexible and competitive benefits including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions A Defined Benefit Pension Plan A $750 wellness and health care spending account to name a few In addition to paid vacation each year five personal days sick days as necessary and our offices are closed from December 25 to January 1 A hybrid work model that truly balances work and personal life Opportunities for learning training and development and much more... Explore the BDC Way in our Culture Book POSITION OVERVIEW The Account Manager Special Accounts or the Senior Account Manager Special Accounts contributes to the profitability of BDC by minimizing losses arising from BDC special accounts by evaluating the companys long-term viability and action plan. He / she must analyze and identify measures for assisting the entrepreneur concerned and in collaboration with various internal and external stakeholders proceed with implementing and / or executing such measures. CHALLENGES TO BE MET Work actively with clients and their business advisors to resolve their difficulties in order to improve the situation and communicate effectively and openly with them when explaining BDCs position. When necessary identify the highest potential of recovery for BDC and develop an action plan accordingly by assessing risks pinpointing potential problems and obtaining and analyzing the required information. Establish solid contact networks both internally (Credit Risk Management Business Centres Corporate Financing etc.) and externally (lawyers trustees appraisers). Show resourcefulness and creativity in developing action plans that will satisfy as much as possible both BDC and the borrower and that will ensure the cooperation of all parties involved. Recommend and execute liquidation plans in such a way as to ensure maximum and prompt recovery. Keep abreast of all changes to BDCs loan policies and procedures. Maintain thorough knowledge of special accounts processes / policies / delegation of authority and other manuals related to risk assessment and keep this knowledge up to date in order to ensure sound account management. WHAT WE ARE LOOKING FOR Bachelors degree in business preferred At least five years of relevant experience in finance and commerce (professional or business services firm) or in business financing (financial institution) Professional designation (CPA CA CPA CGA CPA CMA or CIRP) an asset Demonstrated ability to analyze risk and apply strong problem-solving skills Thorough knowledge of the Banks products services policies and procedures and previous experience in managing special risk accounts Ability to provide top-quality service to both internal and external clients Diplomacy and strong conflict-resolution skills Creativity and resourcefulness Autonomy Ability to work under pressure Bilingualism (French and English) may be required depending on the job location Proudly one of Canadas Top 100 Employers and one of Canadas Best Diversity Employers we are committed to fostering a diverse equitable inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application please do not hesitate to contact us at . While we appreciate all applications we advise that only the candidates selected to participate in the recruitment process will be contacted. Key Skills Business Development Sales Experience OEM Account Management Product Demos Microsoft Powerpoint Salesforce Relationship Management Sales Management Customer relationship management Enterprise Sales negotiation Employment Type Full-Time #J-18808-Ljbffr