Sales Operations Manager

4 weeks ago

Burnaby, Canada Ricoh Canada Inc. Full time

Sales Operations Manager - Government of BC

The Sales Operations Manager understands the Ricoh portfolio of services that align with modernization efforts of the Government of BC. As a sales oriented professional, the individual must build relationships, provide exceptional customer service and coordinate with the account team to expand the portfolio of Ricoh services utilized.

Responsibilities

  • Build strong relationships with key stakeholders within the Government of BC
  • Identify clients’ business initiatives and articulate the Ricoh vision of how services can lead to desired business outcomes
  • Use consultative techniques with a focus on client value in both virtual and face-to-face settings
  • Collaborate with peers, including supporting consultants and specialists, to develop transformative solutions
  • Research and stay current with the Government’s department alignment, initiatives, policy, and personas
  • Manage the day-to-day sales operations with a focus on contract deliverables
  • Manage the order entry process and deployment to maintain contract SLA’s
  • Ensure Ricoh systems update the Government eSMT system with the required metrics
  • Generate daily/weekly/monthly reports to align with contract deliverables and SLA’s
  • Act as Vendor Management/Client contact for escalation support
  • Utilize Ricoh device management tools, ERP and customer portals
  • Review request for proposals (RFP) and support the Ricoh bid response
  • Use Salesforce.com to manage account activity, pipeline progression and forecasting

Qualifications:

  • Post-secondary education
  • Experience in B2B environment, IT or a consultative selling environment; preferably in public sector, ideally with the Government of BC
  • Established contacts and relationships within the Government of BC is ideal

Knowledge, Skills and Abilities:

  • High level operational knowledge, exposure to sales process and cycle, prior experience in implementation/account management and managed services.
  • Superior knowledge of Service Level Agreements and scope of services
  • Superior knowledge of Ricoh services and products and know who to engage in the account
  • Detail oriented with strong analytical and numerical aptitudes
  • Proficiency in use of MS Office applications including Teams and Excel
  • Excellent time management to handle multiple tasks and changing priorities
  • Superior verbal and written communication skills
  • Strong interpersonal skills with the ability to work effectively with a variety of individuals at varying levels within the client organization and within Ricoh
  • Ability to work independently and be self-directed

Other:

  • Requires a valid driver's license and reliable transportation required (and auto insurance coverage per Ricoh's policy)

Ricoh is an information management and digital services company connecting technology, processes, and people in progressive business around the world. Ricoh is a recognized leader in document workflow, process automation, digital transformation, and security. Every day our 90,000+ global employees work with big and small companies' optimizing their end-to-end business solutions.

  • Sales Operations Manager

    1 week ago

    Burnaby, British Columbia, Canada EightSix Network Inc Full time

    Sales Operations Manager - Government of BC Part Time / Full Time Sales Operations Manager - Government of BC Sales Operations Manager - Government of BC The Sales Operations Manager understands the Ricoh portfolio of services that align with modernization efforts of the Government of BC. As a sales oriented professional, the individual must build...

  • Sales Operations Manager

    2 weeks ago

    Burnaby, Canada EightSix Network Inc Full time

    Sales Operations Manager - Government of BC Part Time / Full Time Sales Operations Manager - Government of BC Sales Operations Manager - Government of BC The Sales Operations Manager understands the Ricoh portfolio of services that align with modernization efforts of the Government of BC. As a sales oriented professional, the individual must build...

  • Specialist - Sales Associate

    3 weeks ago

    Burnaby, BC, Canada Residential Sales Specialist Full time

    Volunteer Experience · Work Experience · Work & Career RESIDENTIAL SALES SPECIALIST JOB DESCRIPTION Term: Full time, 40 hours/Per Week LX Hausys is an international building and decorative material company who have been in operation for over 70 years. We provide a variety of solutions that can revitalize a space through its business in the fields of...

  • Sales Operations Specialist

    4 days ago

    Burnaby, Canada Algo Communication Products Full time

    **Company Overview**: Algo is a rapidly growing technology company specializing in the manufacturing and supply of audio and video communication products. Our innovative solutions are designed to make industrial communication safe, simple, and effective. We collaborate with some of the largest technology companies globally to deliver cutting-edge products to...

  • Branch manager

    4 weeks ago

    Burnaby, BC, Canada Lock Search Group Full time

    Sales and Operations Branch Manager - Healthcare Our client, in the healthcare sector, is seeking a dynamic individual to join their team as a Sales and Operations Branch Manager. This pivotal role involves spearheading sales initiatives and overseeing day-to-day operations to ensure optimal performance and profitability. Overseeing financial matters such...

  • Sales Operations Manager

    4 weeks ago

    Burnaby, Canada Ricoh Canada Inc. Full time

    Sales Operations Manager - Government of BCThe Sales Operations Manager understands the Ricoh portfolio of services that align with modernization efforts of the Government of BC. As a sales oriented professional, the individual must build relationships, provide exceptional customer service and coordinate with the account team to expand the portfolio of Ricoh...

  • Sales Operations Manager

    4 weeks ago

    Burnaby, Canada Ricoh Canada Inc. Full time

    Sales Operations Manager - Government of BCThe Sales Operations Manager understands the Ricoh portfolio of services that align with modernization efforts of the Government of BC. As a sales oriented professional, the individual must build relationships, provide exceptional customer service and coordinate with the account team to expand the portfolio of Ricoh...

  • Operations Manager

    1 week ago

    Burnaby, Canada Shutterfly Full time

    **Description** At Lifetouch (part of the Shutterfly family of brands), we believe there is extraordinary power in the self-expression. Built on the tradition of "Picture Day", Lifetouch has captured the unique personalities of children and families for more than 85 years. What You'll Do Here: - Executes strategies and over sees Operations functions in...

  • Sales Manager

    4 days ago

    Burnaby, Canada CAC Natural Foods Inc. Full time

    Trading industrial products since 1999, CAC’s parent company founded CAC Naturals in 2015 to build an export business for Canada’s most prestigious health supplement brand, _Webber Naturals. _As their exclusive distributor and strategic partner in China, we manage sales through a broad array of online and offline channels, including cross-border...

  • Sales Manager

    4 days ago

    Burnaby, Canada A1 Windows Full time

    We are a growing and well established company, requiring a full time, executive Sales Manager to take us to the next level. **Sales Manager **to be working alongside with shareholders in the company. Sales, Strategy / Planning, Business Development Ensures consistent, profitable growth in sales revenues through positive planning, deployment and management...

  • Sales and Operations Branch Manager

    4 weeks ago

    Burnaby, BC, Canada Lock Search Group Full time

    Sales and Operations Branch Manager - Healthcare Burnaby, BC Our client, in the healthcare sector, is seeking a dynamic individual to join their team as a Sales and Operations Branch Manager. This pivotal role involves spearheading sales initiatives and overseeing day-to-day operations to ensure optimal performance and profitability. Reporting to the...

  • Commercial Sales Engineer

    3 weeks ago

    Burnaby, British Columbia, Canada Mitsubishi Electric Sales Canada Inc. Full time

    Salary: Position Summary: As Commercial Sales Engineer for the HVAC Product Sales Division, you are a senior engineer with extensive experience in designing, specifying and selling within the commercial HVAC industry. Located in our BC Branch office you are responsible for the sales, engineering design assistance and promotion of our HVAC products for...

  • Manager, Corporate Sales

    4 weeks ago

    Burnaby, Canada L & P Packaging Ltd. Full time

    Education: College/CEGEP - Experience: 3 years to less than 5 years - Business administration and management, general - Finance, general - Marketing/marketing management, general - or equivalent experience **Tasks**: - Conduct performance reviews - Plan and control budget and expenditures - Work with the marketing department to understand and communicate...

  • Corporate Sales Manager

    1 week ago

    Burnaby, Canada Lam Metal Contracting Ltd. Full time

    Education: College/CEGEP - Experience: 3 years to less than 5 years **Tasks**: - Conduct performance reviews - Oversee payroll administration - Plan and control budget and expenditures - Determine strategic planning related to new product lines - Establish organizational policies and procedures in relation to sales - Lead sales team in building...

  • corporate sales manager

    4 weeks ago

    Burnaby, Canada Azarm Supplements Canada Inc Full time

    Education: Bachelor's degreeExperience: 7 months to less than 1 yearTasksConduct performance reviewsOversee payroll administrationPlan and control budget and expendituresDetermine strategic planning related to new product linesEstablish organizational policies and procedures in relation to salesLead sales team in building relationships with business clients...

  • corporate sales manager

    4 weeks ago

    Burnaby, Canada Azarm Supplements Canada Inc Full time

    Education: Expérience: EducationBachelor's degreeTasksConduct performance reviewsOversee payroll administrationPlan and control budget and expendituresDetermine strategic planning related to new product linesEstablish organizational policies and procedures in relation to salesLead sales team in building relationships with business clients and manage...

  • Retail Sales Manager

    7 days ago

    Burnaby, Canada JSC Consulting Ltd Full time

    Education: Secondary (high) school graduation certificate - Experience: 3 years to less than 5 years **Tasks**: - Manage staff and assign duties - Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales - Develop and implement marketing strategies - Plan budgets and monitor...

  • Retail Sales Manager

    3 weeks ago

    Burnaby, Canada NEW ERA NUTRITION INC Full time

    Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years **Tasks**: - Manage staff and assign duties - Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales - Determine merchandise and services to be sold - Locate, select and procure...

  • District Sales Manager

    4 weeks ago

    Burnaby, Canada Sysco Full time

    **Looking for a long term career in sales? Flexible work schedule, great benefits and growth opportunities? Sysco is the place to be!** **This role**: This role will be responsible for coaching, mentoring, developing, and leading a motivated a cross functional Sales Team to exceed planned sales targets and customer experience standards for the region....

  • retail sales manager

    3 weeks ago

    Burnaby, Canada CNC Channel Sign Ltd. Full time

    Education: Secondary (high) school graduation certificateExperience: 3 years to less than 5 yearsTasksManage staff and assign dutiesStudy market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on salesDetermine merchandise and services to be soldImplement price and credits policiesLocate, select...