Mid-Market Account Manager

2 days ago

Canada Deck Full time

Join to apply for the Mid-Market Account Manager role at Deck About Deck Deck is building the data infrastructure for the internet. We make scattered, login-protected data instantly accessible through clean APIs and integrations—empowering businesses to act fast and smart, with no friction. We're a team of builders from top-tier tech companies who believe one thing: great ideas need great data . If you thrive in early-stage chaos, own your work like a founder, and think in frameworks—not features—Deck might be your next home. The Role We're looking for a Mid-Market Account Manager who blends commercial instinct with product fluency. You’ll own a portfolio of mid-market accounts across fintech, proptech, and energy management — helping clients automate their data operations, expand usage, and realize measurable value. This is a revenue role. You’ll drive retention, renewals, and expansion while serving as a trusted advisor to clients who rely on Deck for mission-critical data access. What You’ll Do Lead renewals, upsells, and cross-sells across your account portfolio — you own the revenue outcomes Build and manage strong relationships with client decision-makers and technical stakeholders Partner with Product and Data Engineering to help clients optimize integrations and workflows Develop a deep understanding of Deck’s product and data ecosystem to guide client adoption Proactively identify growth opportunities and align internal resources to capture them Conduct structured business reviews focused on ROI, product usage, and roadmap alignment Surface client insights and influence product development priorities based on real usage Create scalable playbooks, enablement materials, and reporting frameworks for account growth Track account health, forecast renewals, and maintain accurate records in the CRM Who You Are 4–7 years of experience in Account Management, Customer Success, or Sales in SaaS or data/automation Strong commercial mindset — you’ve owned renewal and expansion targets before Product-oriented — you understand APIs, integrations, and data workflows and can translate them into client value Skilled communicator who can move comfortably between operators and executives Analytical and organized — you use data to guide actions and measure impact Thrives in fast-moving, high-accountability environments Bonus: experience with clients in fintech, proptech, sustainability, or energy data sectors Why Join Deck? Competitive pay for the right skills Proven leadership with a track record of big results Significant ownership and autonomy in how you operate A team of exceptional peers tackling complex, high-leverage problems Momentum: recent fundraise by top-tier investors, massive whitespace, and accelerating traction Deck isn’t just a product—it’s a mission. We believe that businesses should spend more time thinking and building, and less time wrestling with data plumbing. If that vision excites you, and you’re energized by early-stage speed, ambiguity, and intensity—let’s talk. Before applying, take a look at our Constitution . If you don't dislike it, there's a good chance you’ll love working here. Referrals increase your chances of interviewing at Deck by 2x Canada CA$70,000.00-CA$150,000.00 2 weeks ago Canada CA$55,000.00-CA$60,000.00 1 month ago Seniority level Mid-Senior level Employment type Full-time Job function Sales and Business Development Industries Technology, Information and Internet #J-18808-Ljbffr

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