Technical Support Expert
4 weeks ago
VXG is a global cloud video surveillance company that simplifies video management and enables scalable systems cost-effectively. Serving Systems Integrators, Security, Access Control, AI, Video Monitoring, Telecom, and SaaS companies with over 150,000 cameras connected, VXG offers a true, open cloud platform for integration with other solutions or building new services. The platform is fully flexible, scalable, cost-effective, white‑label, and customizable, delivering a complete VMS with full source code and necessary components. Customers benefit from deploying solutions in their own cloud/data center with full control, branding, and ownership over the product. Role Description This is a full‑time, on‑site role for a Technical Support Expert, located in Toronto, ON. The Technical Support Expert will be responsible for providing technical support to customers, troubleshooting technical issues, and ensuring timely resolution. Day‑to‑day tasks include analyzing customer issues, effectively communicating solutions, and maintaining high levels of customer satisfaction. Responsibilities Day‑to‑day tasks include analyzing customer issues, effectively communicating solutions, and maintaining high levels of customer satisfaction. Qualifications Strong Technical Support and Troubleshooting skills Excellent Analytical Skills Effective Communication abilities Bachelor's degree in Computer Science, Information Technology, or a related field Ability to work independently and collaboratively in a team environment Experience with video surveillance systems is a plus Core Skills Strong communication skills, ability to work and communicate with customers Strong experience with AWS deployment and cloud infrastructure management. Proficiency in Ansible — capable of writing, maintaining, and executing playbooks . Solid understanding of Linux base commands and system administration. Experience with Kubernetes for container orchestration and management. Additional Skills (Preferred) Familiarity with K3s and CEPH . Ability to communicate effectively in Spanish (spoken and written). Seniority Level Entry level Employment Type Full-time Job Function Information Technology Industries Software Development Referrals increase your chances of interviewing at VXG by 2x. Get notified about new Technical Support Expert jobs in Toronto, Ontario, Canada. Toronto, Ontario, Canada $75,000.00-$85,000.00 2 weeks ago #J-18808-Ljbffr
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Technical Support Expert
3 weeks ago
Toronto, Canada VXG Full timeVXG is a global cloud video surveillance company that simplifies video management and enables scalable systems cost-effectively. Serving Systems Integrators, Security, Access Control, AI, Video Monitoring, Telecom, and SaaS companies with over 150,000 cameras connected, VXG offers a true, open cloud platform for integration with other solutions or building...
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Technical Support Expert
3 weeks ago
Toronto, Canada VXG Full timeVXG is a global cloud video surveillance company that simplifies video management and enables scalable systems cost-effectively. Serving Systems Integrators, Security, Access Control, AI, Video Monitoring, Telecom, and SaaS companies with over 150,000 cameras connected, VXG offers a true, open cloud platform for integration with other solutions or building...
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Technical Support Advisor
2 weeks ago
Toronto, Canada Ada Support Full timeToronto, Ontario & Vancouver, British Columbia At Ada our mission is to make customer service **extraordinary** for everyone and our vision is a world where every customer interaction is resolved by AI. Ada is an AI-powered **customer service automation** platform that makes it easy for businesses to automatically resolve the greatest number of customer...
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IT Analyst IV
1 week ago
Toronto, Canada Global Technical Talent Full timePrimary Job Title: IT Analyst IV – Technical Support Alternate/Related Job Titles: Application Support Analyst Technical Support Specialist IT Access Management Analyst Systems Support Analyst AML Application Support Specialist Location: Toronto, ONOnsite Flexibility: Hybrid (Onsite 2 days weekly until Nov 3; increasing to 4 days weekly thereafter)Anchor...
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IT Analyst IV
3 weeks ago
Toronto, Canada Global Technical Talent Full timePrimary Job Title:IT Analyst IV – Technical SupportAlternate/Related Job Titles:Application Support AnalystTechnical Support SpecialistIT Access Management AnalystSystems Support AnalystAML Application Support SpecialistLocation:Toronto, ONOnsite Flexibility:Hybrid (Onsite 2 days weekly until Nov 3; increasing to 4 days weekly thereafter)Anchor Days:...
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OCS Technical Expert
4 weeks ago
Toronto, Canada Egis Group Full timeAbout Us Are you ambitious and looking to make the right move in your career? Now is the perfect time to join Egis. Egis is experiencing substantial growth in North America, highlighted by our recent acquisition of McIntosh Perry—now made up of over 1,000 engineers, architects and planners across Canada and the USA. This strategic move underscores our...
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OCS Technical Expert
3 weeks ago
Toronto, Canada Egis Group Full timeAbout Us Are you ambitious and looking to make the right move in your career? Now is the perfect time to join Egis. Egis is experiencing substantial growth in North America, highlighted by our recent acquisition of McIntosh Perry—now made up of over 1,000 engineers, architects and planners across Canada and the USA. This strategic move underscores our...
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Toronto, Canada GAM Technical Services Full timeSalary: - Who Is GAM Tech?_ If you're looking for a company with a fun and casual environment, that encourages continuous learning and stretches your technical skills, then we have what you're looking for! We're a company of hard-working team players who refuse to take ourselves too seriously. We work hard to foster an inspiring, energetic and healthy...
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Toronto, Canada GAM Technical Services Full timeWho Is GAM Tech?_ If you’re looking for a company with a fun and casual environment, that encourages continuous learning and stretches your technical skills, then we have what you’re looking for! We’re a company of hard-working team players who refuse to take ourselves too seriously. We work hard to foster an inspiring, energetic and healthy work...
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Technical Support Manager
2 weeks ago
Toronto, Canada Stir Consulting Full timeThe Strategic Technical Manager plays a hands-on, high-impact role in driving key tech initiatives and keeping operations running smoothly across multiple teams including Architecture, Development, Business Analysis, and Support. Reporting to the Director of Business and Application Support, this role is all about problem-solving, collaboration, and making...
