Flight Centre

Overview Travel Consultant position in a customer facing retail store. You will help to plan, book, and coordinate customers’ travel experiences, working towards KPIs and commission targets while building relationships and customer satisfaction. What It Takes to Be Part of Our Team Travel Expert: You’re the go-to person for travel recommendations, tips, and tricks. Innovative Thinker: You seek out new ways to build on your success and think outside the box to find the best travel solutions for customers. Sales-focused: You are focused on achieving your KPIs and sales targets to earn incentives. Organised: You understand the importance of organisation and time management to achieve results. Multitasker: You can manage itineraries, create invoices, operate booking systems, and multitask with customers. How You’ll Open Up the World for Our Customers Create Dream Itineraries: Build dream trips for customers, creating lasting memories. Share Your Knowledge: Use travel expertise to make recommendations from flights, accommodation, cruises, tours, insurance, and more. Roll Out the Red Carpet: Make customers feel welcomed and valued through active listening and a positive attitude. Trusted Advisor: Be someone customers can trust and share their excitement with. Experience & Qualifications 2 years’ experience in travel sales Experience with Sabre GDS (Global Distribution System) preferred High school diploma or higher Experience in retail or customer service with a sales focus, including upselling Proven track record of meeting sales or customer service goals for at least 2 years International travel experience Advanced computer skills, including proficiency with complex systems Ability to work full-time hours, including evenings and weekends Work Perks – What’s in it for you Have fun: At the heart of everything we do is a desire to have fun. Reward & Recognition: Celebrate success at regular events and gatherings. Use your smarts: Quick thinking, expertise, and tenacity to figure things out. Love for travel: A passion for travel evident in our people and service. Personal connections: A culture built on personal relationships. Diversity, Equity & Inclusion: DEI initiatives and inclusive recruitment practices. A career, not a job: Genuine opportunities for growth. We back our people: Commitment to development and support. Giving Back: CSR programs, volunteering, and related initiatives. Benefits Include Generous paid time off policy Health & Wellness Programs and Employee Financial Wellness Services National/International Award Nights and Conferences Group benefits including extended health care, dental and vision Insurance including life, AD&D, critical illness, long-term disability Employee Assistance Program RRSP/RPP with matching Tuition Reimbursement Program Employee Share Plan – ability to purchase company stock (Australia) with partial match Global career opportunities in a network of brands and businesses Location & Apply Location: Westboro, Canada Apply now for one of the best adventures you’ll ever have. This posting reflects an active vacancy that we are currently seeking to fill. For this position, compensation includes a base salary plus commission/incentive earnings based on targets. On target earnings range is provided where applicable. Salary: About $45,000 plus commission; ON TARGET EARNINGS $45,000 – $72,000. The annual salary range represents total compensation excluding benefits. We welcome applications from candidates with diverse experiences. We thank all candidates for their interest; only those selected to continue in the process will be contacted. As part of our recruitment process, AI tools may assist in screening and assessment. Final hiring decisions are made by our recruitment team and hiring managers. Our number one philosophy? Our people. Flight Centre Travel Group promises equality of respect, dignity, and opportunity for all employees, with an inclusive and supportive workplace that reflects our society. We provide a barrier-free recruitment process and accommodate needs where possible. Please advise about accommodation needs at any point by contacting our Recruitment Team at Travel Weekly Magellan Awards: Silver Winner (2023) GBTA WINiT Top 50 Award Recipients (2018–2025) CHHR: 5-Star DE&I Employer (2023, 2024) Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023–25) Newsweek: America’s Greatest Workplaces for Diversity (2024) Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025)✈️ OutThere Awards: Inclusive Travel Finalist (2025) Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025) #J-18808-Ljbffr