Flight Centre

Apply now Refer a friend Job no: 529406Brand: Flight Centre BrandWork type: Full timeLocation: OntarioCategories: Sales and Customer ServiceTravel ConsultantAttention Travellers, Your Search for the Perfect Job Ends HereSoon, you'll land a role where you’re encouraged to share your passion for travel and open up the world for our customers. The atmosphere is warm, welcoming, and rewards the bold and brave. Leave your ego at the door and bring along your drive, determination, and resilience. You might hit some bumps along the way, but you'll have the full support of your team. So buckle up and read on… your next adventure awaitsTo learn more about Flight Centre please click HEREAbout the opportunityAs a Travel Sales Consultant in a customer facing retail store, you will help to plan, book, and coordinate your customers’ next amazing travel experience. You'll be working towards Key Performance Indicators (KPI's) and commission targets so building your customer relationships and satisfaction will be critical to your success in this role.What It Takes to Be Part of Our TeamTravel Expert: You’re the go-to person in your circle for travel recommendations, tips, and tricks.Innovative Thinker: You seek out new ways to build on your success and think outside the box to find the best travel solutions for your customers.Sales-focused: You believe hard work should be rewarded, so you’re focused on achieving your KPIs and sales targets to get the incentives you deserve.Organised: You understand the importance of organisation and managing your time effectively to achieve the best results and stay on top of your work.Multitasker: You’re good at the people stuff and the behind-the-scenes stuff too – building itineraries, creating invoices, operating our booking systems, and multitasking with a customer in front of you.How You’ll Open Up the World for Our CustomersCreate Dream Itineraries: Build dream trips for your customers, creating lasting memories they’ll share for years to come.Share Your Knowledge: Use your travel expertise to make perfect recommendations from a range of options including flights, accommodation, cruises, tours, insurance, and more.Roll Out the Red Carpet: Make your customers feel welcomed and valued through active listening, mutual respect, and a positive attitude.Trusted Advisor: Be someone your customers can trust and share their excitement with, showing them you take your business seriously but not yourself.Experience & Qualifications:2 years’ experience in travel salesExperience with Sabre GDS (Global Distribution System) preferredHigh school diploma or higherExperience in retail or customer service with a sales focus, including the ability to upsell products or servicesProven track record of meeting sales or customer service goals for at least 2 yearsInternational travel experienceAdvanced computer skills, including proficiency in using complex systemsAbility to work full-time hours, including evenings and weekendsWork Perks - What’s in it for you:Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe itUse your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.Personal connections: We are a big business founded on personal relationships.Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.A career, not a job: We offer genuine opportunities for people to grow and evolve.We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.Giving Back: Committed to making a difference through our Corporate Social Responsibility program, which supports nominated charities via volunteering and fundraising, our Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.Benefits Include:Generous paid time off policyHealth & Wellness Programs and Employee Financial Wellness ServicesNational/International Award Nights and ConferencesGroup benefits including extended health care, dental and vision, gender affirming care, fertility careInsurance including life, AD&D, critical illness, long term disabilityEmployee Assistance ProgramRRSP/RPP with matchingTuition Reimbursement ProgramEmployee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditionsGlobal career opportunities in a network of brands and businessesApply now for one of the best adventures you’ll ever have.#LI-DE1#FCB#LI-OnsiteThis posting reflects an active vacancy that we are currently seeking to fill.For this position, we anticipate offering an annual salary of $45,000 plus commission/incentive earnings based on achievable targets. The salary is dependent on relevant factors, including experience, geographic location, and job requirements. On target earnings average range between $45,000 - $72,000. The annual salary range listed represents the total compensation package, excluding benefits.We welcome applications from candidates with diverse experiencesWe thank all candidates for their interest; however, only those selected to continue in the process will be contacted.As part of our recruitment process, AI tools may assist in the screening and assessment of applications. Final hiring decisions are made by our recruitment team and hiring managers.Our number one philosophy? Our people. Flight Centre Travel Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at fccareers@flightcentre.ca🏆 Travel Weekly Magellan Awards: Silver Winner (2023)🌟 GBTA WINiT Top 50 Award Recipients (2018–2025)💫 CHHR: 5-Star DE&I Employer (2023, 2024)🌍 Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023–25)📰 Newsweek: America’s Greatest Workplaces for Diversity (2024)💛 Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025)✈️ OutThere Awards: Inclusive Travel Finalist (2025)🏅 Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025) #J-18808-Ljbffr